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CUP Ed.D. Dissertations

2020

Communication

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Exploring The Role Of Communication In Crisis Readiness, Gideon F. For-Mukwai Apr 2020

Exploring The Role Of Communication In Crisis Readiness, Gideon F. For-Mukwai

CUP Ed.D. Dissertations

The goal of this study was to examine the role of communication in campus crisis readiness at an institution of higher learning that experienced a major crisis. In order to have a good understanding of the issues, the challenges, and the breakthroughs, the researcher interviewed an institution’s executives who had emergency and crisis readiness responsibilities. This study was designed as a case study to gain an in depth understanding of what prevails based on three instruments: interviews, online questionnaire, and document analysis. This study involved eight interviewees in a sit-down interview and 21 respondents in an anonymous online questionnaire. Evidence …


An Examination Of Enterprise Social Media And Its Impact On Employees In A Global Corporate Organization, Howard Poppel Apr 2020

An Examination Of Enterprise Social Media And Its Impact On Employees In A Global Corporate Organization, Howard Poppel

CUP Ed.D. Dissertations

The purpose of this qualitative case study was to explore perceptions on the impact enterprise social media has on employees in a global corporate organization with a geographically diverse workforce. The 15 study participants were part of three select groups of a global corporate organization, each with differing levels of geographic distribution. There were three instruments used in this study to maximize the acquisition of information from the study participants: a written survey, one-on-one interviews with each study participant, and a focus group where multiple study participants were permitted to share their perceptions on the use and effectiveness of enterprise …