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Addressing Uncertainty During Workplace Change: Communication And Sense-Making, Rich Parsells
Addressing Uncertainty During Workplace Change: Communication And Sense-Making, Rich Parsells
Administrative Issues Journal
Change is a commonplace occurrence in today’s organizations. A number of scholars suggest that communication strategies during organizational change are an important element to the success of a change initiative, yet such strategies are not given primacy in the research literature. The purpose of this paper is to add to the discourse on communication and workplace change initiatives by reporting on a research project that explored communication actions which were employed and viewed as useful by those experiencing a change in the workplace. This paper presents the findings that emanated from the study and explore their meaning in relation to …
The Challenge Of Organizational Change: Before, During, And After, Richard Parsells
The Challenge Of Organizational Change: Before, During, And After, Richard Parsells
Administrative Issues Journal
Aligning with the theme of this conference, this paper addresses actions, as reported in the literature, that are purported to assist organizations in successfully accomplishing change initiatives. This paper presents factors related to the development of a robust culture for the handling of change, actions to be taken during a change, and suggestions for action after a change. Implications for practice are explored.