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Winona State University

Healthcare

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Strategies To Increase Job Satisfaction In Remote Finance Urban Healthcare Workers, Kenna Johnson May 2023

Strategies To Increase Job Satisfaction In Remote Finance Urban Healthcare Workers, Kenna Johnson

Leadership Education Capstones

As the world changed with COVID-19, as did the future following it for workers in all fields. Working remotely has become a routine for many employees. Technology has allowed organizations to expand where employees work. Healthcare workers who were not on the front lines are now working remotely, including workers in finance. The research design was a qualitative study. The data obtained from this research focused on major themes of urban healthcare finance remote workers' challenges and what strategies can be implemented to increase job satisfaction overall. The crucial data points of challenges faced included the lack of communication between …


Contact Center Healthcare Worker Stress Levels During Times Of Rapid Change, Christine Dvorak Dec 2022

Contact Center Healthcare Worker Stress Levels During Times Of Rapid Change, Christine Dvorak

Leadership Education Capstones

The purpose of this study is to explore the factors contributing to stress during times of rapid change with healthcare staff working behind the scenes in a contact center. This study will focus on contact center employees working in a healthcare setting where rapid change is frequent and how this impacts individual stress levels. The research currently shows that burnout and increased stress is on the rise for the front-line staff working in healthcare (Meese et al., 2021). To better support contact center employees, it will be imperative to understand the causes of stress and burnout in their roles. Once …


It Security Technology And Staffing Investments For Small And Mid-Sized Healthcare Organizations In Response To Increased Threats, Dylan Dudlext Aug 2021

It Security Technology And Staffing Investments For Small And Mid-Sized Healthcare Organizations In Response To Increased Threats, Dylan Dudlext

Leadership Education Capstones

The purpose of this qualitative study was to identify the risk awareness and risk responses of small to mid-sized healthcare organizations due to increased cybersecurity threats to the healthcare industry.


Wellness Needs For Smith Clinic Health System Community X Employees, Heidi S. Poole May 2017

Wellness Needs For Smith Clinic Health System Community X Employees, Heidi S. Poole

Leadership Education Capstones

No abstract provided.


Challenges Radiography Students Face In A Small Midwest Technical College, Valarie Bere May 2017

Challenges Radiography Students Face In A Small Midwest Technical College, Valarie Bere

Leadership Education Capstones

No abstract provided.