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Western Michigan University

Dissertations

Theses/Dissertations

2019

Academic advisors

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Full-Text Articles in Education

The Impact Of Goal Orientation And Learning Organization On Mobbing Of Academic Advisors In The U.S., Bette A. Ludwig Dec 2019

The Impact Of Goal Orientation And Learning Organization On Mobbing Of Academic Advisors In The U.S., Bette A. Ludwig

Dissertations

Mobbing emerged in research decades ago as a way to understand aggressive behavior in the animal kingdom (Lorenz, 1966). This same concept has been adapted for higher education to explain acts of incivility and negative behaviors employees experience within their institutions (Duffy & Sperry, 2007, 2012; Harper, 2016; Yelgecen & Kokalan, 2009). The theory of mobbing encompasses both the organization and the aggressor.

This quantitative study, operationalized using measurable behaviors from the Work Domain Goal Orientation Questionnaire (Vandewalle, 1997), the Dimension of Learning Organization Questionnaire (Watkins and Marsick, 1993), and the Negative Acts Questionnaire (Einarsen, 1997), researches mastery orientation, performance …