Education Commons^™

Understanding Non-Designers' Practices And Processes In A Human-Centered Design Course, Luettamae Lawrence, Saadeddine Shehab, Mike Tissenbaum

Instructional Technology and Learning Sciences Faculty Publications

Human-centered design (HCD) has been identified in the literature as a useful problem-solving approach for learners. However, learning and applying HCD poses several challenges for students who are unfamiliar with this form of learning. In this paper, we analyse how a novice design team worked on a HCD class project to examine how non-designers learn about and integrate HCD practices into their project. We introduce the HCD taxonomy to define the processes and practices that students engage in. The team’s design work is triangulated across multiple data sources and revealed three challenges for engaging non-designers in HCD: 1) the need …