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Fighting For The Users: Using Action Research To Examine The Impact Of Sustained Dialogue Through Effective Instructor Feedback On Student Satisfaction In An Online Undergraduate Course: A Dissertation In Practice, Timothy Paul Lombardo
Theses and Dissertations
As online courses continue to gain popularity in higher education, there is a need to ensure instructors are providing effective instructional feedback. Research in the theory of transactional distance points out the impact instructor interaction has on student satisfaction in courses. One way to address this is through high amounts of dialogue, feedback in this study. Throughout my years of teaching an online undergraduate course, students have continually reported in course evaluations the existence of a miscommunication gap. However, specific details around this request have been minimal. The purpose of this qualitative, action research study was to examine the impact …