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University of Northern Iowa

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Graduate Research Papers

Online and Distance Education

Group problem solving; Distance education;

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Specific Problem Solution And Distant Learning, David L. Kastler Jan 2002

Specific Problem Solution And Distant Learning, David L. Kastler

Graduate Research Papers

This document is an overview of a project to identify the cause of a coolant overheating complaint on a diesel engine that powers a mechanical lift machine, implement a short-term solution and place into action a long-term solution. The short-term correction was to make necessary repairs in the field, long-term solution includes distant training of the mechanical lift machine assembly line and training on the proper assembly procedure of assembling the alternator pulley to the alternator shaft.

The project utilized problem evaluation (Root Cause Analysis), implementing corrective action (short term and long term), and training through distant communication via Internet …