Education Commons^™

Financial Aid Director: Educator, Leader, Or Manager, Jessica Mohon Flogaites

Department of Educational Administration: Dissertations, Theses, and Student Research

The landscape of higher education is ever-evolving, and the financial aid office, in particular, has experienced drastic changes throughout the years in order to become the massive and complex system that is known today. Considering that financial aid can directly influence major institutional benchmarks such as enrollment and graduation rates, and the fact the position of financial aid director is not standardized across institutions of higher education, a further look into the primary role of a financial aid director is important and necessary. This study will allow for a better understanding of what behavioral characteristics are most closely associated with …