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A Culture Of Universal Empathy In Design At The Institute Of Technology Carlow, Hilary Dempsey, P.J. White

Theme 3: Innovating in Product and Service Design

This paper discusses the development of a culture of ‘Universal Empathy’ within Product Design programmes at the Institute of Technology Carlow. The concept draws from the inclusive, holistic nature of Universal Design and its principles together with a deeply human centric and empathic approach to design learning. Focusing on the undergraduate programmes of Industrial Design and Product Design Innovation, it will offer frameworks, case studies and examples of how this culture and ethos is developing. Universal empathy transcends four years of the undergraduate programmes and it compliments traditional design skills such as sketching, prototyping and technical detailing. It relies on …