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Student satisfaction

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Full-Text Articles in Education

Unpacking The Influence Of Online Students’ Perceived Course Satisfaction/Dissatisfaction On Their Performance, Firm Faith Watson, Debra Ferdinand-James Dec 2017

Unpacking The Influence Of Online Students’ Perceived Course Satisfaction/Dissatisfaction On Their Performance, Firm Faith Watson, Debra Ferdinand-James

Firm Faith Watson

To what extent do online students perceive that their satisfying and dissatisfying online course experiences influenced their online course performance? Answering this question bears significance, given the escalating number of higher education online courses and programs, in which student satisfaction is underscored as a quality indicator (Allen, Seaman, Poulin, & Straut, 2016; Quality Matters, 2014). The significance of including students’ voices for informing enhancements to online course design and development continues to gain researchers’ attention in this fastest growing course modality in higher education (Clinefelter & Aslanian, 2016; Jacobi, 2016; Shattuck, 2015). Unlike their counterparts in traditional face-to-face classes, …

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Factors Contributing To Counselor Education Doctoral Students’ Satisfaction With Their Dissertation Chairperson, Cheryl Neale-Mcfall, Christine A. Ward Jun 2016

Factors Contributing To Counselor Education Doctoral Students’ Satisfaction With Their Dissertation Chairperson, Cheryl Neale-Mcfall, Christine A. Ward

Cheryl Neale-McFall

The relationship between doctoral students and their chairpersons has been linked to students’ successful completion of their dissertations and programs of study. When students fail to complete their degrees, there is a rise in attrition rates, and both programs and students suffer. The current study, based on a survey developed by the first author, was based on previous literature and themes generalized from a qualitative pilot study of recent counseling doctoral graduates regarding the selection of a dissertation chairperson. The purpose of this study was to examine factors used by students to select their chairperson and behaviors exhibited by chairpersons …

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Student Affairs Program Evaluation: A Factor Analytic Solution, Oscar T. Mcknight Jul 2011

Student Affairs Program Evaluation: A Factor Analytic Solution, Oscar T. Mcknight

Oscar T McKnight Ph.D.

This program and presentation addresses the use of factor analysis in program evaluation. Specific focus will highlight the development and selection of marker items. The goal is to label and interpret factors according to targeted questions of interest. Therefore, results are not only descriptive, but predictive - with practical application to student retention and satisfaction. Process is useful for benchmarking best practices; measuring student satisfaction and learning; tracking student participation; evaluating program results; determining future program or service needs; and, assessing effectiveness of delivered programs.

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