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The Converged Appliance: "I Llove It…But I Hate It", John Murphy, Jesper Kjeldskov, Steve Howard, Graeme Shanks, Elizabeth Hartnell-Young

Dr Elizabeth Hartnell-Young

The last decade has seen convergence marketed as one response to the challenge of users having to juggle an increasingly wide array of digital services, technologies and media. Key to this view is the assumption that by converging computer devices, and digital media, the value of technology for end users can be maximised whilst the overheads involved in purchasing, maintaining and orchestrating a variety of different technology solutions can be minimised. In contrast however, some authors have argued that convergence creates weak-general solutions, and rather we should be aiming for strong-specific technology by means of the deliberate design of multiple …