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Unpacking The Influence Of Online Students’ Perceived Course Satisfaction/Dissatisfaction On Their Performance, Firm Faith Watson, Debra Ferdinand-James
Unpacking The Influence Of Online Students’ Perceived Course Satisfaction/Dissatisfaction On Their Performance, Firm Faith Watson, Debra Ferdinand-James
Firm Faith Watson
To what extent do online students perceive that their satisfying and dissatisfying online course experiences influenced their online course performance? Answering this question bears significance, given the escalating number of higher education online courses and programs, in which student satisfaction is underscored as a quality indicator (Allen, Seaman, Poulin, & Straut, 2016; Quality Matters, 2014). The significance of including students’ voices for informing enhancements to online course design and development continues to gain researchers’ attention in this fastest growing course modality in higher education (Clinefelter & Aslanian, 2016; Jacobi, 2016; Shattuck, 2015). Unlike their counterparts in traditional face-to-face classes, …