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The Relationship Between Job Structure, Burnout, And Coping Methods Among Public School County Bus Drivers, Bus Aides, Mechanics, And Clerical Workers, Monica Restrepo
The Relationship Between Job Structure, Burnout, And Coping Methods Among Public School County Bus Drivers, Bus Aides, Mechanics, And Clerical Workers, Monica Restrepo
FIU Electronic Theses and Dissertations
The purpose of this study was to examine the relationship between the structure of jobs and burnout, and to assess to what extent, if any this relationship was moderated by individual coping methods. This study was supported by the Karasek's (1998) Job Demand-Control-Support theory of work stress as well as Maslach and Leiter's (1993) theory of burnout. Coping was examined as a moderator based on the conceptualization of Lazarus and Folkman (1984).
Two overall overarching questions framed this study: (a) what is the relationship between job structure, as operationalized by job title, and burnout across different occupations in support services …