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The Treatment Of Six Sigma In Introductory Operations Management Textbooks: Clearing Up The Confusion, Handanhal Ravinder, Ram B. Misra Jan 2016

The Treatment Of Six Sigma In Introductory Operations Management Textbooks: Clearing Up The Confusion, Handanhal Ravinder, Ram B. Misra

Department of Management Faculty Scholarship and Creative Works

This paper critically examines the treatment of the statistical basis for Six Sigma and process capability in popular operations management textbooks. It discusses areas of confusion and suggest ways of treating the topic that make sense to instructors as well as students. Even though Six Sigma was introduced almost 30 years ago, misconceptions persist. In the textbooks we have found no consistency of approach or understanding of the statistical underpinnings (3.4 defects per million opportunities) of Six Sigma. Sometimes statements are made that are factually incorrect and cause frustration for students and instructors. Similar difficulties are encountered in discussions of …


Abc Analysis For Inventory Management: Bridging The Gap Between Research And Classroom, Handanhal Ravinder, Ram B. Misra Jan 2014

Abc Analysis For Inventory Management: Bridging The Gap Between Research And Classroom, Handanhal Ravinder, Ram B. Misra

Department of Management Faculty Scholarship and Creative Works

ABC analysis is a well-established categorization technique based on the Pareto Principle for determining which items should get priority in the management of a company's inventory. In discussing this topic, today's operations management and supply chain textbooks focus on dollar volume as the sole criterion for performing the categorization. The authors argue that today's businesses and supply chains operate in a world where the ability to deliver the right products rapidly to very specific markets is key to survival. With suppliers, intermediaries, and customers all over the globe, and product lives decreasing rapidly, this focus on a single criterion is …