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Full-Text Articles in Education

Addressing Uncertainty During Workplace Change: Communication And Sense-Making, Rich Parsells Dec 2017

Addressing Uncertainty During Workplace Change: Communication And Sense-Making, Rich Parsells

Administrative Issues Journal

Change is a commonplace occurrence in today’s organizations. A number of scholars suggest that communication strategies during organizational change are an important element to the success of a change initiative, yet such strategies are not given primacy in the research literature. The purpose of this paper is to add to the discourse on communication and workplace change initiatives by reporting on a research project that explored communication actions which were employed and viewed as useful by those experiencing a change in the workplace. This paper presents the findings that emanated from the study and explore their meaning in relation to …


A Discourse Analysis Of Nursing Handoffs: Exploring Nurse-To-Nurse Interactions In Two Hospitals In Saudi Arabia, Abeer Mohammad Nov 2017

A Discourse Analysis Of Nursing Handoffs: Exploring Nurse-To-Nurse Interactions In Two Hospitals In Saudi Arabia, Abeer Mohammad

USF Tampa Graduate Theses and Dissertations

A new realm of discourse research has started examining medical interactions in the crowded space – hospitals (Iedema, 2007). Beyond clinical settings and dyadic doctor-patient interactions, scholars have begun investigating doctors’ interactions in various hospital settings including Emergency Rooms and hospitals’ wards (e.g., Eggins & Slade, 2012; Slade & Eggins, 2016; Slade et al., 2015). Other investigations have expanded this scope of discourse research to include other health professionals, such as nurses (e.g., Staples, 2015). Drawing on discourse analytic approaches (Critical Discourse Analysis, Halliday’s Systemic Functional Grammar, and Interactional Sociolinguistics), this study examined nurse-to-nurse handoff interactions in two hospitals in …


Leaders As Linchpins For Framing Meaning, Pamela L. Eddy Jan 2017

Leaders As Linchpins For Framing Meaning, Pamela L. Eddy

Pamela L. Eddy

Community college leaders serve as linchpins for framing meaning on campus. The current pressures on institutions (given declining financial resources, demands for accountability, changing faculty ranks, and societal need for new knowledge) require presidents to juggle multiple priorities while presenting a cohesive message to campus constituents. This study examined how the presidents at nine community colleges communicated with college constituents and framed the meaning of those communications to help the college community make sense of ongoing change. Interviews with the presidents, as well as with key administrators, faculty members, and staff members, revealed that the presidents used emissaries to disseminate …