Human-Centred Leadership In Higher Education Student Services: Strategies For Preserving A Values-Driven Team Culture During Organizational Change, Christine A. Klaray

The Dissertation in Practice at Western University

In the dynamic Canadian higher education landscape, leaders of student services units face mounting pressures to ensure teams remain agile, responsive, and efficient while meeting students' needs. By nurturing a values-driven team culture characterized by shared beliefs, values, and assumptions, leaders cultivate thriving work environments that mitigate risks associated with staff burnout and attrition, while safeguarding against the shift towards transactional operations over student-centric approaches. The student services team described in this dissertation-in-practice (DiP) is preparing for the transition to a new institution-wide student software system, and staff expressed concerns about preserving the team’s core values amid increased workload and …

The Heart Of School Leadership: Supporting The Health & Well-Being Of Teachers In The Face Of Occupational Pressures, Lindsay Avramovic

The Dissertation in Practice at Western University

This Dissertation-in-Practice (DiP) investigates the Problem of Practice (PoP) regarding the growing concern for teacher health and well-being within Prairie Land Catholic School (PLCS), a K-9 school in southern Alberta. Teachers at PLCS are facing increased demands, including implementing new curricula, addressing growing student complexities, and managing additional administrative duties, leading to feelings of fatigue, stress, and burnout. The persistent workload demands, compounded by limited resources and support, exacerbate feelings of emotional exhaustion, depersonalization, and reduced self-efficacy. By imploring the Heart of Leadership, encompassing servant leadership, compassionate leadership, and transformative leadership principles, the intent is to analyze the interplay between …

Leading Change During Crisis: Nonprofit Leaders’ Experiences During The Covid-19 Pandemic, Jose A. Diaz Jr.

Doctor of Education (Ed.D)

The purpose of this phenomenological study was to discover which experiences from the COVID-19 pandemic led to leadership and organizational changes within nonprofit organizations located in southern Florida. Data for the study were collected by interviewing leaders of five nonprofit organizations that provided human and social services to individuals and families before, during, and after the pandemic. The participants discussed some of the challenges they experienced with social distancing protocols, service delivery continuity to service users, and the concerns among staff and volunteers. Four themes were common among the participants of the study: operational restrictions, technological adaptations, staff morale and …

"It’S Hard To Be An Enemy Of Student Success”: A Qualitative Case Study Of A Cultural Shift Towards Student Success, Lisa R. Lawless

Dissertations of Practice

Literature on how colleges change is limited and theoretical in nature. The purpose of this qualitative case student was to explore how Retention University changed their culture and norms to increase student persistence and retention. Data was collected with semi-structured interviews with 16 participants at a large, public university in the southeast. Four primary themes emerged from data: (1) leaders play an important role in fostering organizational change; (2) leaders need to be strategic about how they foster change; (3) leaders need to consider how organizational contexts might hinder change; (4) and value the people and process. Implications for further …

Teacher Perceptions On The Sustainability Of Trauma-Informed Practices In A Delaware School, Joy Elaine Campbell

Electronic Theses and Dissertations

The purpose of this qualitative phenomenological study was to explore teacher perceptions about the sustainability of trauma-informed practices implementation in a secondary, public comprehensive school. For the purpose of this study, the researcher examined perceptions of 10 staff members who have knowledge of and experience with implanting trauma-informed practices into their school routine. The findings from this study can be used by teachers, support staff, school leaders, and district leaders to help sustain an institutional application and implementation of trauma-informed care in schools. The implication from this study suggests resources for school staff to successfully sustain trauma-informed care.

A Phenomenological Study On The Lived Experience And Leadership Of Project Managers In An Agile Transformation, Randall Hopkins

Doctor of Education Program Dissertations

This study employed a phenomenological methodology to investigate the shared experiences of project managers of corporations in the United States during a transition to agile project management methodologies. The project managers’ transformation was noteworthy because agile introduces a change in work structures, processes, and leadership. This study sought to understand how eight project managers described their lived experience and leadership during the transition to agile methodologies. Interviews with project managers uncovered identity facets that evolved with their understanding of leadership. The traditional project managers’ common-sense approach to work served as both a barrier and enabler of a change. Project managers …

Equity And Inclusion For Leaders In The School District: Exploring Gender, Michele Radomski

The Dissertation in Practice at Western University

There are increasing expectations that educational leaders attend to social justice. However, little attention is paid to their own experience of equity and inclusion, and there is an ongoing omission of gender from organizational discourse. This problem of practice identifies the lack of attention to the experience and implications of gender for leaders in a school district. The organizational improvement plan aims to prioritize gender on the organization’s agenda, bridge the gap between representation and equity and inclusion, and create a gender-inclusive leadership climate. Feminist frames for change establish the underlying change strategy and Lewin’s change model structures the change …

The Cost Of Organizational Change For Rural Community Colleges, Randy Clayton Scaggs

Graduate Theses and Dissertations

This qualitative study will investigate the unintended consequences of implementing structural change in a rural community college in the mid-South region of the United States. Specifically, this study will examine the unanticipated outcomes of merging student affairs and academic affairs into one division. Scant empirical evidence exists about the benefits of this structural change or literature reviewing assessments of the unanticipated financial and nonfinancial costs to the institution. This critical case study is situated in a rural community college that recently changed its organizational structure by combining the academic and student affairs divisions. A purposeful sample, from different levels of …

An Application Of Lewin In A Trans-Pandemic World: A Narrative Inquiry In A Case Study With A Suggested Model For The Future, Chandler Barksdale Ewell Caldwell

Theses and Dissertations

Change is constant in today’s post-pandemic world. This is truly evident in online business success with entrepreneurs that defy past limitations and rely on future vision. This study purposely attempts to identify and qualify the impact of stylized change focused leadership in response to workplace changes during the variant challenges of the corona virus pandemic. The relevancy of Lewin’s organizational change model in today’s new normal provides the foundation for this research. Data were gathered through interview with a purposive sample of 12 managers executives and team members from a public sector organization. Evolving through an iterative process of evaluation …

An Equitable Approach To Academic Progression Advising: To Use An Automated Tool Or Not?, Frances H. Billingsley

The Dissertation in Practice at Western University

This Organizational Improvement Plan (OIP) is concerned with the problem of inequitable access to an automated degree audit tool at a large metropolitan university in central Canada, which is affecting year-to-year progression and timely graduation. Despite the implementation of this tool 17 years ago, it has not been fully adopted, leaving the campus community to navigate degree progression inconsistently and in isolation, with nearly half the students underserved; of particular concern are first-generation students. Stakeholder theory underpins the organizational change management plan, which espouses authentic, transformational, and shared leadership approaches. Following internal and external analyses, it was determined that the …

Increasing Support For Evidence-Based Policing: A Complexity Theory Perspective On Organizational Change, Brad Pearce

The Dissertation in Practice at Western University

Confidence in Canadian policing is at a critical juncture as demonstrated by public calls for increased oversight and accountability, social movements demanding police reform, political considerations to defund the police, and citizen dissatisfaction with outdated and ineffective policing strategies. This Organizational Improvement Plan focuses on a specific problem of practice that is currently being faced by many Canadian police agencies: a lack of evidence-based policing practices with specific focus on the Bluetown Police Department. Moreover, the problem of practice has led to an overreliance on reactive policing interventions that have prevented the Bluetown Police Department from achieving prescribed internal performance …

Improving Sexual Violence Reporting In Higher Education Institutions, Karen D. Kennedy Ms

The Dissertation in Practice at Western University

Abstract

This Organizational Improvement Plan (OIP) addresses the lack of sexual violence (SV) reporting at an undergraduate university (Coastal U; a pseudonym) where values of equity, diversity, and inclusion are espoused. Nonetheless, students from diverse cultures at Coastal U report a lack of visibility, unclear pathways for reporting, poor student and staff education, and numerous reporting fears, culminating in a lack of SV reporting. A critical and intersectional feminist lens frames this issue as one of social injustice, wherein inequity and lack of inclusion are problematic. Institutional context, capacity, and readiness, together with consideration of external factors, led to three …

Exploring Restorative Justice As An Adaptable Resolution For Gender-Based Misconduct, Jessica D. Naidu

M.A. in Higher Education Leadership: Action Research Projects

Restorative justice, an approach to harm rooted in Indigenous culture, asks three central questions: 1) What is the harm? 2) Who is impacted? 3) How can we repair it? This is a vastly different approach to most criminal justice procedures that instead seek to determine who broke what rule and how they should be punished. Although a modern resurgence of restorative justice has exploded across college campuses, higher education has been slow to adopt the approach for relationship violence and sexual harm. In this study, victim advocates, conduct professionals, and university administrators at the University of San Diego participated in …

Change Readiness And The Mediating Role Of General-Dispositional Internal Structures, Genevieve Joy Clark

Theses and Dissertations

This case study offers insight toward the impact of the general-dispositional, internal structures on a planned organizational change in the field of education. The process used and the findings of this may be applicable to a variety of fields. Stones’ strong structuration (2005) served as the theoretical framework guiding this study, though Chater and Loewenstein’s (2016) model of sensemaking offers supplementary consideration.

The context for study was the shift to virtual learning because of the COVID-19 global pandemic and subsequent closure of schools beginning in March 2020. This empirical study examined agents-in-situ’s response to the change, including the structuring interactions …

The Growth And Development Of Institutional Reputation, Neil A. Mort Mr

The Dissertation in Practice at Western University

Higher education institutions spend considerable effort developing and maintaining quality educational programs and experiences for their students. However, these great programs and experiences can become best kept secrets if the institution is unknown. A positive reputation can contribute to student recruitment; successful career placement for graduates; greater retention of students, faculty, and staff; overall student satisfaction; and greater opportunities for the institution. A poor reputation, on the other hand, can negatively impact its success in recruitment; graduate career placements; and student, faculty, and staff retention. How does an institution develop and build a positive reputation and become more widely known …

Mental Health In Elementary Schools: Supporting Students Using A Multi-Tiered System Of Support, Sarah Katerina Garrett

The Dissertation in Practice at Western University

This Organizational Improvement Plan (OIP) provides a template for addressing the lack of mental health support available to elementary school children. It focuses on the process that will be used at one elementary school to respond to internal and external pressure to provide mental health education. This organizational change is significant and requires a comprehensive change plan. This OIP demonstrates that continuous school improvement coupled with planning and commitment provides a framework, named the hybrid change model, that will ensure successful implementation of this change initiative. This framework includes five stages: study and commit, plan, build capacity, implement and monitor, …

Supporting Effective School Board Governance, Dwayne Michael Zarichny

The Dissertation in Practice at Western University

Abstract

The contextual landscape for superintendents in Alberta is changing. Managing the board was once the main responsibility of the superintendent. With the implementation of the superintendent leadership quality standard, superintendents are now expected to demonstrate a number of competencies as part of their role. One major competency is supporting effective governance practices of the board they serve. This Organizational Improvement Plan (OIP) addresses the Problem of Practice (PoP) focused on building superintendent and trustee efficacy in moving towards more effective governance practices. The objective of this OIP is to introduce a new approach to governing which will result in …

A Faculty-Based Approach To Engaging University Alumni, Osman Hamid

The Dissertation in Practice at Western University

Alumni engagement is widely defined as the level of relationship graduates have with their alma maters. Universities have an opportunity to leverage benefits from having strong connections with their alumni. Furthermore, graduates generally have a stronger affinity to the academic departments they graduated from than to the universities where these departments are based. Additionally, the fiscal and regulatory pressures facing Canadian universities within the province of Ontario highlight the advantages that come with having an engaged alumni community. The Problem of Practice (PoP) investigated in this Organizational Improvement Plan (OIP) is the lack of alumni engagement within a faculty of …

Employee Perceptions Related To Specific Work Processes Within The Crime Control Model Known As The Stratified Model, Robert William Steinkraus

Theses and Dissertations

The purpose of this study was to measure employee perceptions of satisfaction as they relate to specific work processes and products within the Stratified Model. The Stratified Model is a crime-reduction model that was developed and gradually implemented first within the Port St. Lucie Police Department between 2004-2011. The full implementation of this crime-reduction model occurred in 2012. The Port St. Lucie Police department has since achieved greater reductions of the overall crime rate than other cities in Florida consisting of similar populations. In 2019, Port St. Lucie had the 7th largest population in Florida.

Currently, it is unknown how …

Equity, Social Justice, And Ethical Responsibility In Higher Education: Voices Of Business Students At A Pervasivley Sectarian University, Van Brooks Poole

Electronic Theses and Dissertations

This proposed study explores the perceptions and experiences of business students who attend a pervasively sectarian university in the South (MPSU) regarding their perceptions of equity, social justice, and ethical responsibility through their experiences on campus and in their academic program. This study will discuss socio-political influences at the national, state, and local levels and examine existing university policies and practices to identify recommendations for organizational change using Lewin’s unfreezing model as a theoretical framework.

Steam Integration At Aro Academy, Lee-Ron Shulman-Kaye

The Dissertation in Practice at Western University

This organizational improvement plan centres around a problem of practice at a faith-based independent elementary school in Ontario. Faced with several organizational challenges including declining enrolment and pressure by stakeholders to ensure curriculum delivery remains relevant for 21^st Century learners, there is a goal of embedding Science, Technology, Engineering, Arts and Math (STEAM) integrated learning in a meaningful way. The school has made physical space and has the technology available to support instructional change including a dedicated Marker Space and Robotics Room. A robotics specialist and an administrator supervising innovation have been hired to support teachers but integration in …

Student Responsibility Through Building Teacher Capacities, Christopher C. Deboer

The Dissertation in Practice at Western University

Bound Yet Free Christian School is an organization committed to a growth mindset. The school’s Board of Directors invests in school improvement efforts, making use of external evaluations and encouraging professional development. Building on the previous external evaluations of the organization, two of the local school board’s resulting initiatives are explicitly addressed in this Organizational Improvement Plan. Making academic success a priority while building teacher capacities in intelligent, evidence-based pedagogies are the goals. A specific focus on assisting student development of responsibility and ownership for their learning is the focal point for improving student learning. This plan seeks to outline …

A Case Study In Revolutionary Change: From High School To Missionary Training Center, Shawn R. Cates

Theses and Dissertations

This article focuses on a case study in revolutionary change. A private school in Mexico City that had functioned for 49 years under the educational arm of The Church of Jesus Christ of Latter-day Saints underwent a change in mission, purpose, structure, function, and administration in eight months. Research about organizational change contains many conceptual models and principles intended to guide an organization through large-scale change. However, this change occurred without any strict reliance on a specific change model. This qualitative study is directed at empirically discovering what main factors led to success rather than relying on anecdotal assumptions. The …

Elementary School Teacher's Beliefs, Organizational Change, And Stem Implementation: Factors Impacting Teacher Leadership, Shelante Patton

Doctor of Education in Teacher Leadership Dissertations

The purpose of this qualitative case study was to examine organizational change as it related to the implementation of STEM as perceived by elementary educators in an urban school in an urban city. The barriers, challenges and supports provided to teachers regarding STEM implementation in an urban school were investigated This study looked to include teachers and teacher leaders over a six-week period in an elementary school in a large urban School District., As a result of this study, some dialogue was generated in reference to STEM instructional practices and integration. Teachers also shared how they can increase change implementation …

Paradigm Shifts In Large-Scale Educational Change: Uncovering The Oregon Education Investment Board's Theory Of Change-In-Action, Johanna Kathryn Blackford

Dissertations and Theses

Education system leaders and policymakers around the globe expend vast amounts of resources on educational reform efforts and despite positive intentions, most attempts to affect educational change fail to realize large-scale, sustainable, positive outcomes--yet some have. While it is widely acknowledged that no two systems' educational change journeys are the same, what is becoming clear is that there is significant similarity among the thinking or paradigms underpinning theories of change-in-action guiding positive large-scale system-wide reform. This research highlights four change paradigms and suggests that a collective learning paradigm guided by systems thinking represents the paradigm shift associated with successful large-scale …

Transformative Organizational Change In A Community College Facilities Department, David L. Forester

Education Projects

Organizational change can be difficult and goals frequently are not met during times of change. The overriding theme of this Consultancy Project is the transformative leadership in an organizational change in a facilities department of a community college. Facilities departments have a myriad of challenges when attempting to be efficiency and effective in higher education along with working within budgetary resources provided.

Reframing Professional Learning To Analyze Teacher Practice And Promote System-Wide Change, Jennifer Smerecky

West Chester University Doctoral Projects

The present study examined teachers’ perceptions of targeted professional learning experiences offered within their educational agency. This study focused on teachers' perceptions of the planning, delivery, and follow-up support from teacher professional learning sessions. The teacher participants shared their perceptions of professional learning, implementation of new strategies, barriers to implementation, and support needed from their administration in order to grow as educators. This focus of this study aims to reframe professional learning by forming cooperation between administrators and teachers within education organizations to reform professional learning opportunities. This study advocates for further development in the collaboration of a system-wide change …

Managing The Affective Responses Of Employees During Organizational Change In Higher Education, Brad Kennington

Theses and Dissertations

Higher education is facing a period of continual change driven by numerous external and internal forces. Consequently, higher education leaders are faced with the frequent and daunting task of planning and managing organizational change in higher education institutions, which are both complex and dynamic in nature. Adding difficulty to this task is the fact that employees often react to change with emotional responses that are both challenging to understand and complicated and to manage. Managing affective dimensions of change can be overwhelming to leaders, which can lead to failed organizational change efforts. This study explored and answered (a) how a …

Organizational Change Within Christian Higher Education Institutions And The Reactions Of Faculty, Dena Counts

Electronic Theses and Dissertations

Christian higher education in the United States is experiencing frequent transformational organizational change that is impacting faculty. Researchers have asserted that frequent, second-order organizational change correlates with interpersonal conflict, and conflict is associated with counterproductive work behaviors (CWBs). These associations between change, conflict, and negative work behavior are important to understand as faculty actions could significantly impact change efforts. Because of the context of Christian higher education, this study was designed to determine if faculty organizational identification influenced the correlations of the variables. It specifically utilized a cross-sectional survey design to assess faculty (N = 267) perceptions of organizational change, …

The Relatedness Of Leadership To Infant Education And Care: A Journey With Hannah Arendt, Tina Bonnett

The Dissertation in Practice at Western University

In current movements that seek to redress the early education and care sector, professionals who work with infants are gaining recognition for possessing a unique set of expertise and competencies that extend beyond custodial caregiving. In this emerging recognition however, the relatedness between leadership and infant caregiving is dearth in early years research, policy, and practice agendas. This phenomenon is evidenced in course outcomes, content, and experiential elements in an Ontario early years honours leadership degree. As such, this Organizational Improvement (OIP) plan endeavours to tangibly intersect leadership and infant caregiving by examining contextual informants relating to this problem of …