Education Commons^™

Examining The Relationships Between Employee Engagement, Job Satisfaction, Job Burnout, And Turnover Intention Of Student Services Employees In Higher Education, Susan Grove

Human Resource Development Theses and Dissertations

The purpose of this study was to examine the relationships between engagement, job satisfaction, job burnout, and turnover intention as provided by higher education student services employees. This study addressed the gap in the literature: the lack of information regarding the experiences, attitudes, and perceptions of student services employees and examined the relationships among employee engagement, job satisfaction, job burnout, turnover intention by analyzing the responses received from members of the electronically mailed (e-mail) survey that contains a combination of three main survey instruments to review employee engagement, job burnout, job satisfaction, and turnover intention.

Six research hypotheses for the …

Undergraduate Students’ Perceptions Of Their International Teaching Assistants (Itas) And Perceptions Of Themselves In A Course(S) Instructed By An Ita, Nadia Hanayeen

Graduate Theses and Dissertations

The University of Arkansas is a large, diverse public university. International teaching assistants (ITAs) represent 20% of the total graduate teaching assistants at the University of Arkansas. In the Fall semester of 2015, the University of Arkansas ranked 9th among U.S. universities based on the number of ITAs instructing undergraduate classes. Combining quantitative and qualitative data collection and analysis methods, this study investigated domestic undergraduate students’ perceptions of their ITAs and of themselves in courses instructed by ITAs. The descriptive quantitative findings showed that the two most significant challenges facing ITAs are American students’ perceptions of their pedagogical skills and …

Mindset, Mentor, And Money: How Each Influences College Success, Malachi Nichols

Graduate Theses and Dissertations

Across society, the consistent influx of students enrolling in higher education institutions without a comparable increase in degree attainment has produced a heightened awareness and a desire to identify the factors related to influencing college success. This dissertation aims to develop a greater understanding of three potentially relevant factors and their respective influences in facilitating college success at the University of Arkansas. First, I evaluate the Student Talent Enrichment Program (STEP) Grant program, designed to fulfill low-income first-year students’ financial needs and encourage their persistence on to their second year of college. Second, I study the effectiveness of the BounceBack …

An Analysis Of African-American Faculty Experiences During The Tenure Process, Katrina M. Hubbard

Dissertations

Abstract

How faculty allocate their time among research, teaching, and service, and the perceived quality of that work determines whether faculty obtain tenure or are released from the university (Bellas & Toutkoushian, 1999; Link, Swann, & Bozeman, 2008; Price & Cotten, 2006). Prior research indicated that African-American faculty comprised 4.5% of the faculty at high-activity research institutions and 3.5% of faculty at very-high-activity research institutions (The Chronicle of Higher Education Almanac 2016-2017, 2016).

The purpose of this study was to 1) document African-American faculty experiences during their tenure probationary period at PWI research institutions; 2) compare faculty experiences during the …

Assessing A Peer Mentor Program In An Honors College Of Agriculture, Isabel Whitehead

Graduate Theses and Dissertations

The purpose of the study was to assess mentees’ experiences in a peer mentor program in an honors college of agriculture and to determine which factors impact mentees’ ability to relate to their peer mentor based on the theory of homophily and interpersonal attraction. Colleges of agriculture are encouraged to examine which determinants impact students’ decisions to enter agri-science programs, what draws students to postsecondary agricultural programs, and to try recruiting underserved individuals into higher education to fulfill open employment opportunities for diverse, skilled, and globally competent individuals (Goeker, et al., 2015; Stripling & Ricketts, 2017). Peer mentoring is often …

Introducing The Academic Discipline Of Agricultural Communications To The United Kingdom: A Needs Analysis, Sara Kathryn Maples

Graduate Theses and Dissertations

There is a current need to identify and describe opinions of prospective employers and current agricultural students about the prospects of developing an agricultural communications academic discipline in the U.K. An understanding of the competencies employers would expect of agricultural communications graduates, as well as an understanding of what students would expect to learn, would form the conceptualization and development of the discipline in the U.K. A total of 22 agricultural communications professionals and 67 agricultural students from across the United Kingdom completed the survey. Collected data showed agricultural students and agricultural communications professionals answers overall were not statistically different. …

An Evaluation Of The Criteria Used To Assess Title Ix Responsible Employee Training Programs At Large, Four Year Primarily Residential Institutions, Catherine Hopkins

Graduate Theses and Dissertations

The purposes of this study were to: (a) discover the intended objectives that selected institutions of higher education had for their “responsible employee” training programs and (b) identify what data were collected to determine if the “responsible employee” training programs were meeting those objectives. I surveyed the Title IX Coordinators at 144 primarily residential and highly residential institutions using a 20 question electronic survey. The top four reported training objectives were that the responsible employee learn how to: appropriately respond to a student; understand their legal duty to report; cite the information that students must be informed about; and know …

We Are One: A Phenomenological Study Of The Self-Perceived Experiences Of Black Students In The National Pan-Hellenic Council At A Predominately White Institution And Historically Black University In The Southeast, Loryn M. Taylor-Johnson

LSU Master's Theses

For the purpose of this study, the researcher examined the self-perceived experiences for Black students in the National Pan-Hellenic Council on the campus of at a Predominately White Institution (PWI) and a Historically College/Black University (HBCU) in the Southeast, specifically examining the support provided by Student Affairs professionals. After examining current literature, the researcher sought to understand students’ perception of support offered by Student Affairs professionals in Greek Life Offices.

Shifting Directions: Conceiving, Implementing, And Navigating The Inherent Complexities Of Student Recruitment Customer/Constituent Relationship Management (Crm) Systems Within Higher Education, Colin Couchman

The Dissertation-in-Practice at Western University

A Constituent (often and typically referenced as Customer) Relationship Management (CRM) system is utilized within organizations whose focus is on customer development and service. A CRM is both an organizational approach involving significant human and system processes, as well as a technological intervention. Typically, CRMs have been implemented within commercial enterprises, specifically those operations with direct contact with customers or consumers, possibly as end–users of products, or even middle–sales operators such as wholesalers and governmental agencies. Over the past number of decades, higher education institutions in Canada have developed strategic and tactical plans to more fully respond to the changing …

African-Born Black Women Faculty: Their Lived Experience, Challenges, And Perceived Barriers To Success And Progress In U. S. Higher Education, Kieran C. Nduagbo

Seton Hall University Dissertations and Theses (ETDs)

This dissertation study explored the lived experiences, challenges, and perceived barriers to progress and success encountered by African-born Black women faculty in U.S. higher education. It is imperative to contextualize the experiences of this study’s participants to gain an understanding of where their individual narratives fit within the broader landscape of diversity, multiculturalism, and inclusiveness in American colleges and universities. The focus of this study was to give a voice to the multiple dimensions of African-born black women faculty experiences in the U.S. institutions of higher learning, bringing to light how gender, race, and ethnicity inform their experiences. This study …

Reshaping What Emerges: Empowering Student Employees To Be Authentic, Amber Williams

M.A. in Higher Education Leadership: Action Research Projects

The purpose of my study was to understand who my students are authentically and discover what keeps them from being authentic within the workplace. I focused on culturally minoritized students in the context of professional expectations and intersecting identities. The research questions that guided my study are: How do I help students be authentic in their role as culturally minoritized employees at a multicultural center? What does authenticity look like for the students I work with, and where do they find it most difficult to express their most authentic selves within the United Front Multicultural Center? What interventions and/or practices …

Looking At Innovation Dialogically: Teaching Communication And (Social) Change In The Innovation Engineering Program At The University Of Maine, Mark J. Congdon Jr.

Electronic Theses and Dissertations

Higher education institutions face two concurrent demands: preparing students for the job-market, while also developing informed and engaged citizens (Frey & Palmer, 2014; Gould, 2003). How universities reconcile these demands varies. The Innovation Engineering program (IE) at the University of Maine strives to both, “change the world by enabling innovation” (concern for social issues) and educate entrepreneurs (students) whose innovations reach markets quicker and at a decreased risk (capitalist orientation) (Hall, 2013; Kelly, 2014). The program uses a systems approach to innovation by teaching tools and methods for creating, communicating, and commercializing meaningfully unique ideas. Processes and contexts are important …

How College Campuses Are Using Social Media During Severe Weather Events, Emmale Davis

Graduate Theses and Dissertations

This study explores how college campuses are using social media during severe weather events. This topic surfaced after a tornado devastated Moore, Oklahoma in May 2013 and those displaced flocked to the University of Oklahoma campus after a post made on Twitter went viral prior to an official message being sent out by the university. In order to further explore this topic, a qualitative phenomenological case study was conducted at the following sites: University of Alabama, Missouri Southern State University, University of Oklahoma, and Florida State University. This study included observations of social media posts on Facebook and Twitter on …

Exploring Issues Of Diversity Experiences In Student Organizations Sponsored By The University Of Southern Mississippi, Cornelia Welch-Dick

Honors Theses

Colleges and universities are becoming increasingly racially/ethnically diverse. Previous studies have noted that an increase in racial/ethnic diversity has positive outcomes for minority and majority groups. Additional research supports that positive diversity experiences in student organizations have benefits for college students (Kuk & Banning, 2010; Cheng & Zhao, 2007; Antonio, 2001). While the benefits of increased diversity are clear, no previous study was found to have looked at diversity experiences at USM or more specifically, USM’s student organizations. The current study examined the degree to which leaders of each organization perceived experiences of diversity as positive compared to the members’ …

An Examination Of California Home-Based Early Childhood Educators’ Self-Determination To Attain A Higher Education Degree, Shirley Collins

Dissertations

Purpose: The purpose of this mixed-methods study was to examine, identify, and describe the perceived impact of the self-determination attributes of autonomy, competence, and relatedness on the persistence and retention of California licensed home-based early childhood educators who attended higher education degree programs.

Methodology: This study utilized a concurrent triangulation mixed-methods approach to gain an understanding of the impact of self-determination on California licensed home-based early childhood educators’ persistence and retention in college. Three hundred members of the San Diego County Family Child Care Association and/or the California Family Child Care Network were invited to participate in this …

A Model For Propagating Educational Innovations In Higher Stem Education: A Grounded Theory Study Of Successfully Propagated Innovations, Raina Khatri

Dissertations

A critical problem in undergraduate science, technology, engineering, and mathematics (STEM) education is the slow uptake of innovative teaching strategies and materials. Developments from the STEM education research community can be shown to improve learning and retention outcomes, but the majority of new teaching strategies go unused by instructors. This problem is increasingly acknowledged by funding agencies such as the National Science Foundation, which now calls for “transferability and propagation” to be addressed throughout a project’s lifetime in the request for proposals. However, few publications synthesize what is known about propagating innovations into usable, actionable recommendations for developers in the …

Trinity College Admissions: The Implementation Of Predictors Of Success, Briana Daley

Senior Theses and Projects

In 2015, Trinity College, located in Hartford, Connecticut, implemented a new way to measure applicants. This new system, which is still in place today, allows Admissions Officers to note whether applicants exhibit any of the 13 characteristics, known as the predictors of success, which Trinity claims to value as an institution. In addition to the new list of 13 predictors, Trinity’s Admissions staff continue to assign a numerical personal rating to each applicant. Using de-identified Admissions data for the population of enrolled students in Trinity’s classes of 2020 and 2021, my research investigates whether a relationship exists between the predictors …

Are Higher Education Institutions Addressing The Employment Needs Of Clinical Laboratories In Rural Areas?, Pamela Dawn Meadows

Theses, Dissertations and Capstones

Clinical laboratories across the nation are faced with a shortage of qualified Medical Laboratory Technicians (MLTs) and Medical Laboratory Scientists (MLSs). As the clinical laboratory workforce continues to shrink, it is essential that higher education institutions acknowledge the employment needs of rural laboratories to ensure quality health care in underserved areas. An aging workforce, program closures, and a general increase in demand for laboratory testing have compounded the workforce shortage for rural clinical laboratories, which often face unique challenges. The purpose of this research study was to examine the perceptions of rural clinical laboratory managers toward higher education’s response to …

Tailoring Higher Education Instruction For Students With Asd To Transition To Employment : Employer Perspectives, Hillary M. Adams

Theses, Dissertations and Capstones

This study explores the need for tailored higher education curricula for students with Autism Spectrum Disorder (ASD) as they transition from college to employment. I t is estimated that 50,000 individuals diagnosed with ASD turn eighteen each year (Autism Speaks, 2012), and one in three of those individuals are entering higher education ( Roux , Shattuck, Rast, Rava, & Anderson, 2015) . Individuals with ASD face poor outcomes in the workforce; 75- 85% of adults with ASD do not have full -time employment (Scheiner, 2013). Lack of employment opportunities derive from impairments in social skills, be haviors, theory of mind, …

Experiences Of Students With Autism Spectrum Disorder In Mississippi Community Colleges, Krystal Michelle Berry

Electronic Theses and Dissertations

No abstract provided.

Institutional Diffusion And Implementation Of Internationalization In Higher Education: A Case Study Of G University, Yiwei Qiu

University of the Pacific Theses and Dissertations

This study sought to provide relevant data and insights that could validate the usefulness of a blended theoretical model of internationalization based on a modified model of van Dijk and Meijer’s internationalization cube with Rogers’ diffusion of innovation theory with the long term of goal of generating a universally applicable theoretical model to help guide other higher education institutions toward successful internationalization. The blended theoretical framework adapted in this study was used to review G University’s (GU) policy, support, and implementation dimensions regarding internationalization and illustrate how internationalization at GU fits into the blended theoretical framework. It was also used …

Paper Chase: Perceptions Of The Pursuit Of Academic Scholarly Productivity Among Faculty Writing Group Participants, Deidra Jackson

Electronic Theses and Dissertations

This autoethnography uses the researcher’s personal journey from professional writer to emergent academic scholar to examine the perceptions of the frequent pursuit of academic scholarly productivity among faculty writing group (FWG) participants. The case study, based at a Southeastern U.S. research-intensive university, adds to extensive analyses of FWGs as a means of faculty development that positively influences the frequency of scholarly work; it is significant because unlike most studies on FWGs, this study focuses on understanding more deeply the sway that “publish or perish” directives hold on FWG participants, delving into faculty reactions to academe’s explicit pressures that professors regularly …

The Relationship Between Note-Taking Method And Grade Point Average When Controlling For Act Score And Self-Regulation Ability In Undergraduate Students, Donna Lee Gurley

Electronic Theses and Dissertations

A sample of 130 students from a mid-sized research university in the southern United States were asked questions about their note-taking practices, particularly about the percentage of classes in which they had taken notes on a laptop for both the previous semester and for their entire undergraduate career. Note-taking method was then entered as an independent variable along with composite ACT score and each students' score on the Self Regulation Survey (SRS) (Schwarzer, Diehl, & Schmitz, 1999) into a multiple regression analysis to determine the extent to which there is a relationship between note-taking method and grade point average. No …

Fostering Accountability And Repairing Harm: A Program Evaluation Of Restorative Justice At The University Of Denver, Ryan Smith

Higher Education: Doctoral Research Projects

Restorative Justice is a practice that incorporates harmed parties and the greater community in resolving harm or conflict, the ultimate goal of restorative justice being to make things right. This practice has been used increasingly in student conduct processes on college campuses across the United States. This doctoral research paper serves to evaluate the restorative justice program housed at the University of Denver, which has been using this process since 2012. Utilizing a responsive evaluation framework, the evaluation process consisted of interviews with program stakeholders, university staff and faculty members with a long term interest in the success of the …

Llevo Resilencia En La Frente: The Influence Of Community On The Thriving Of Latinas In College, Clarisse Salazar

Scripps Senior Theses

Latinas in college are systematically disadvantaged and face many unique stressors and adversities such as race-related discrimination and family stress; however, perceived availability of social support has been shown to have positive effects on students, such as positively influencing adjustment and academic persistence. In an effort to determine what factors help Latinas thrive in college, an experimental study with a 2x2 factorial design is proposed to investigate if in the face of adversity, does peer support/community preserve the thriving of Latinas in college. Community is defined by sense of membership and validation, and both will be manipulated in the in-lab …

Predicting First-Year Academic Success Of African American And White Students At Predominately White Institutions, Jerel Benton

Online Theses and Dissertations

The purpose of this study is to determine how models utilizing demographic, academic, and social pre-college characteristics are related to first-year academic success of White and African American students at PWIs. The demographic pre-college factors include students& race and gender; the academic factors include ACT composite score and high school GPA; and the social factors include the distance from home, percent of African American in students& high school, and parents& highest education level. First-year academic success is defined by the three dependent variables: first-year retention, first-year GPA, and first-year credit hour completion percentage. The results of the study showed that …

Exploring The Community Impact Of Community-University Partnerships, Stacey D. Muse

Electronic Theses and Dissertations

The field and movement of community engagement in higher education is one way for institutions of higher education to fulfill the public good mission. Community engagement practices have shifted to valuing democratically engaged partnerships between the community and campus (Saltmarsh, Hartley, & Clayton, 2009). However, the research on community engagement reveals a lack of understanding of community voice and perspective on if and how community-campus partnerships make a difference for community-based organizations partnered with institutions of higher education. This embedded case study begins to fill these gaps in the literature by examining the voice and perspective of community-based organizations partnered …

Utilizing A Learning Management System To Support Access To Study Abroad: A Program Evaluation At The University Of Denver, Christopher Chaves E Silva

Higher Education: Doctoral Research Projects

This doctoral research project investigated issues of access to study abroad at the University of Denver (DU). The study evaluated the use of the learning management system Canvas during Fall 2017, in preparation for student applications for study abroad during Fall 2018. The evaluation utilized qualitative data from focus groups with students and families, interviews with higher education professionals and analytics data on the usage of Canvas. The findings identified that the usage of Canvas during Fall 2017 was low in comparison to the number of individuals who applied to study abroad and was focused on the preparation for the …

Promoting Equity For Black Males: A Master Gardener’S Narrative For School Change, Antoinette R. Hudson

Higher Education: Doctoral Research Projects

This doctoral research praxis project discusses the status of Black males in education, provides explanations on the educational disparities that exist for Black male students, and defines possible strategies to remedy the persistent and chronic problem of Black male underachievement in schools. Racism is viewed as one of the factors that contributes to the dilemma of Black male students’ underachievement in school. To better understand the educational disparities, Jones’s conceptual framework, three levels of racism: “A Gardener’s Tale,” was discussed to deconstruct the ways racism may possibly occur within the educational system. Autoethnography was used as the most appropriate mode …

Understanding Why Women Stay: Examining Persistence Factors Of Women Majoring In Science And Technology Programs In Public Ethiopian Universities Using A Mixed Methods Design, Meseret Hailu

Electronic Theses and Dissertations

Amongst African nations, Ethiopia is a unique case in many respects. The country has the second largest population on the continent, is currently experiencing an economic boom, and is a relatively stable nation in the geopolitically volatile "Horn of Africa" region. In the past two decades, the higher education sector in Ethiopia has experienced rapid growth, as evidenced by an increase in both student enrollment and the number of universities. Amongst the various types of higher education institutions, public universities are especially important because they receive the greatest financial support from the Ministry of Education. Moreover, science and technology programs …