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Full-Text Articles in Education
Ideas, Hints, And Tricks: So Much More Than What's On The Surface: Assessing Reference Services At Academic Libraries, Paula M. Adams
Ideas, Hints, And Tricks: So Much More Than What's On The Surface: Assessing Reference Services At Academic Libraries, Paula M. Adams
Georgia Library Quarterly
Much of what's missing from the discussion of assessing reference services is the dire need to fully realize the value of qualitative assessment. The need for more academic libraries to utilize this method of gathering statistics can open up a much needed discussion concerning the nuanced impact of reference services on student learning outcomes and the broader picture of higher education.
Teaching Computer Skills To Senior Citizens: A Library Assistant’S Learning Experience, Ngaire I R Smith
Teaching Computer Skills To Senior Citizens: A Library Assistant’S Learning Experience, Ngaire I R Smith
Georgia Library Quarterly
This paper describes the challenges of teaching senior citizens in their 70s and 80s elementary Web and computer skills at the University of Georgia’s Osher Lifelong Learning Institute. Simple tasks such as clicking on links and understanding the difference between the address bar and a search box confused class members and the instructor attempted to address this age divide by developing activities that would make using the Web easier and more fun.