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A Grounded Theory For The Dissatisfaction Of Asynchronous Online Education Among Community College Students, Scott Sandok

Dissertations, Theses, and Projects

As higher education institutions face the pressures of decreasing enrollment, online education is experiencing significant growth. Students are attracted to asynchronous online courses’ flexibility but often have inconsistent experiences. Previous research focused on drivers of satisfaction for online learning; this study concentrated on identifying the drivers of dissatisfaction for asynchronous online delivery among community college students. This study utilized a survey and semi-structured interviews to generate a grounded theory answer to the drivers of dissatisfaction. A survey based on Moore’s Transactional Distance Theory model broadly identified the areas of most significant concern for students with experience with asynchronous online courses. …