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Full-Text Articles in Education
Strategies Human Resource And Line Managers Use To Reduce Workplace Bullying, Gregory James Brown
Strategies Human Resource And Line Managers Use To Reduce Workplace Bullying, Gregory James Brown
Walden Dissertations and Doctoral Studies
Workplace bullying is a growing problem that costs companies billions of dollars each year. Human resource leaders who do not employ strategies to reduce workplace bullying may experience poor organizational performance and high turnover rates. Grounded in the organizational culture workplace bullying model, the purpose of this multiple case study was to explore strategies human resource and line managers (HRLM) use to reduce workplace bullying. Participants were five HRLM who managed programs that successfully reduced workplace bullying in Michigan. Data were collected from semistructured interviews and a review of archival documents. Yin’s five-phase analytic cycle was used to guide the …
The Impact Of The Exercise Of Self-Care Agency And Compassion Satisfaction On The Professional Social Worker, Elaine Franks Carter
The Impact Of The Exercise Of Self-Care Agency And Compassion Satisfaction On The Professional Social Worker, Elaine Franks Carter
Walden Dissertations and Doctoral Studies
Few studies have provided empirical data on the relationship between compassion satisfaction and self-care agency in professionals like the professional social worker, even though compassion satisfaction could be a prime motivator for continued work in the field of social work. To address this gap, this quantitative study addressed the research question asking if there was a statistically significant linear relationship between the exercise of self-care agency and compassion satisfaction. This study centered on theories related to the compassion satisfaction and the compassion satisfaction/compassion fatigue theories of Stamm (2010), and self-care agency and the theories of self-care/self-care deficit of Orem (1980; …
A Study Of Satisfaction With Online Learning In Workplace Training, M. Anita Jones
A Study Of Satisfaction With Online Learning In Workplace Training, M. Anita Jones
Walden Dissertations and Doctoral Studies
The American workplace and American culture have rapidly transitioned to online learning and are now more dependent on technology. Yet, in spite of a multitude of studies that explored online learning, it has not been established whether managers are satisfied with application of technology to training. The purpose of this study was to examine receptiveness as expressed by satisfaction with effectiveness of online training among managers to determine if a relationship exists for age, position, and length of service. The research was based on theoretical foundations of Herzberg's theory of motivation and Herzberg's theory of job satisfaction. The goal of …
Perceptions Of Customer Service Trainers Relating To Informal Workplace Learning Experiences, Robert Russell Bing
Perceptions Of Customer Service Trainers Relating To Informal Workplace Learning Experiences, Robert Russell Bing
Walden Dissertations and Doctoral Studies
Promoting informal workplace learning to improve workplace learning and performance within a competitive business environment presents a challenge for customer service training managers within a large corporation. The purpose of the study was to determine which attributes of informal workplace learning experiences contributed to meaningful professional development and improved performance. Constructivism and experiential learning provided the theoretical foundations for this study. Conceptually, learning is mediated by the meaning learners attribute to it. The primary research question concerned how customer service training associates perceived informal workplace learning experiences as having meaningful impact on their overall professional development and work performance. An …