Education Commons^™

Closing The Contextual And Chronological Gap: A Design And Development Study Of A Systematic Tool For The Selection Of Learning And Performance Support Interventions, James Knapp Iii

STEMPS Theses & Dissertations

Gaps in human performance resulting from a lack of skills and knowledge require solutions – interventions. The process of selecting the most effective intervention (solution) for closing a skills and knowledge gap—such as classroom training, e-Learning, Structured on-the-job Training (SOJT), or job-aid—is a fundamental and vital practice for Human Performance Technology (HPT) practitioners. Unlike other activities in the Performance Improvement/HPT (PI/HPT) model, the activity of intervention selection is ambiguous. Meaning, there is currently no systematic process or tool in place for selecting learning and performance-improvement solutions that is reflective of the learning science. Consequently, the critical activity of intervention selection …