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Old Dominion University

Higher Education

College students

2024

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Delivering The Right Message For Maximum Impact In The Student Enrollment Journey, Ashley Miller Jan 2024

Delivering The Right Message For Maximum Impact In The Student Enrollment Journey, Ashley Miller

University Administration Publications

Meeting today's prospective college students where they are is key to staying ahead of current enrollment challenges. Understanding which messages resonate with which students and at certain parts of the enrollment funnel helps to ensure institutions are getting the right message, to the right student, at the right time in their journey. By utilizing a MaxDiff approach, one can better understand the impact a particular message has compared to others and which combination of messages will ultimately drive action. The maximum difference scaling (MaxDiff) method provides useful guidance on how enrollment professionals can better segment their communication strategies to their …