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National Louis University

Dissertations

Theses/Dissertations

Support services

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Full-Text Articles in Education

Beyond Academics: Challenging Issues Facing Community College Non-Academic Support Services, Judith Lynn Mitchell Jun 2012

Beyond Academics: Challenging Issues Facing Community College Non-Academic Support Services, Judith Lynn Mitchell

Dissertations

This research focused on identifying and exploring the significant current and emerging community college non-academic support service issues. These auxiliary services, not unlike academic or student affairs, support the community college mission and vision as well as students’ academic success. Since December 2007, Americans have been experiencing a lasting recession and community colleges are no different. Due to the dramatic decrease of financial support from Federal and state funding, many institutions are struggling to remain viable as they continue to serve the constituents in their districts. The purpose of this study is to explore significant emerging non-academic support issues …


An Exploration Of How Disability Support Services Are Evaluated In Select Community Colleges, Donna Anita Walker Jun 2011

An Exploration Of How Disability Support Services Are Evaluated In Select Community Colleges, Donna Anita Walker

Dissertations

The purpose of this qualitative multi-site study was to explore how disability support service programs are evaluated in select Illinois community colleges through the use of the CIPP (context, input, process, and product) program evaluation framework. Stufflebeam’s (1969) CIPP model of program evaluation was adapted for this study. The study was undertaken to determine the following: (a) the fundamental elements of these programs; (b) why and in what ways the programs are implemented; (c) the evaluation process and impact on services; and (d) the influence of the knowledge base and skills of the director.

Based on the study findings, while …