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Brigham Young University

Journal

2017

Insurance

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Csr As Insurance: Investigating The Theory With Emotional Data, Nathaniel S. Gates, David G. Kryscynski May 2017

Csr As Insurance: Investigating The Theory With Emotional Data, Nathaniel S. Gates, David G. Kryscynski

Journal of Undergraduate Research

The purpose of this project was to investigate the impact of emotional data on strategy theory, and explore the potential of using natural language processing to obtain meaningful insights from the emotional content of written text. The theory of CSR as Insurance, which relates a company’s level of corporate social responsibility (CSR) with how they are viewed by stockholders, was chosen because it is an inherently emotional theory. It holds that companies with a strong reputation for socially responsible activities are less likely to be penalized by stakeholders after a negative event—such as a corporate scandal, lawsuit, or major accident—than …