Education Commons^™

In this phenomenological study we relied on classroom observations and 22 in-depth interviews with students as they interacted with African American faculty. Findings reveal the meaning students made from these classroom interactions and the ways African American faculty, significantly and positively, influenced the student experience. More specifically, students described the faculty as open, passionate, and caring, thereby making students feel comfortable, valued, and respected. This study supports previous research on the benefits of student–faculty interactions by providing additional evidence regarding the importance and value African American faculty bring to the academy.

This study focuses on the characteristics of institutional agents who can and do facilitate racial minority student success by providing them with access to social capital in college. Individual semi-structured interviews with 60 Asian American, Black, and Latino undergraduates reveal that key institutional agents who positively influence those participants’ success and provide them with access to social capital share four common characteristics: They (a) Share common ground with those students, (b) provide holistic support for those students, (c) humanize the educational experience, and (d) provide proactive support for those students. Implications for research and practice are discussed.