Education Commons^™

The Front Lines Of Student Success: A Phenomenography Exploring The Background And Knowledge Of Primary Role Academic Advisors In Higher Education, Alicia N. Abney

Electronic Theses and Dissertations

The purpose of this qualitative, phenomenographic study was to understand the experiences, backgrounds, and perspectives of new, primary role academic advisors at four-year public institutions in the United States. Research on advising has provided insight into advising best practices and the student perceptions of academic advising; however, there is little research illustrating current primary role academic advisors and their experience, or perhaps lack thereof.

To receive highly coveted federal and state funding, higher education institutions must show growth in student success. Academic advisors are on the front lines of student success because they are tasked with the responsibility of retaining …