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The Unheralded Hero: Mid-Level Manager Training And Development In Student Affairs, A Case Study Analysis, Sherri L. Watson

STEMPS Theses & Dissertations

Mid-level managers are the largest administrative group, yet the most professionally underdeveloped, in the organizational structure on college campuses. Mid-level managers are responsible for navigating and communicating to those both above and below them in the organization. The challenge in this three-part mixed methods study was to determine the impact of a short-term training intervention on mid-level manager self-efficacy. Specifically, the training intervention was a week-long residential professional development Institute which focused on the following areas: free speech, cultural competency, budgeting and strategic planning, collaboration and partnership, and leading/managing/followership-navigating the political landscape. In the first, a quantitative phase, secondary data …