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Retaining Knowledge Through Organizational Action, Paddy O'Toole

Shannon Research Press

The main goal of this study is to contribute to the understanding of knowledge retention in organisations. Knowledge retention relates to the storage of knowledge within organisations. The word 'storage', however, gives an erroneous impression of the active and dynamic way in which knowledge is manifested and retained within the organisation. Knowledge may be retained via documents, databases or within the culture and structure of the organisation. Knowledge can be held in one individual head, or be synthesised by groups. This book gives an account of research that investigated development of knowledge retention structures, the communication of knowledge and the …