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Service-Based Consulting Projects: Real World, Real Time, Real Pressure Learning In Negotiation, Amy Kenworthy, George Hrivnak, Jane Murray
Service-Based Consulting Projects: Real World, Real Time, Real Pressure Learning In Negotiation, Amy Kenworthy, George Hrivnak, Jane Murray
Jane Murray
Negotiation is defined as an interpersonal process in which two or more parties attempt to allocate scarce resources or resolve a conflict (Pruitt & Carnevale, 1993). Scarce resources and conflict permeate, at varying levels and in numerous forms, all aspects of our personal and professional lives. That said, as an academic subject area, negotiation is something that students of every disciplinary domain should be exposed to as a component of their professional skill development. In this chapter, we describe a semester-long consulting project aimed at developing students¿ negotiation skills. Students work in teams, serving as consultants to a non-profit organization …
Helping Students With Cross-Cultural Communication: An Experiential Activity, C. Fender, Jane Murray
Helping Students With Cross-Cultural Communication: An Experiential Activity, C. Fender, Jane Murray
Jane Murray
This presentation details an activity that can be utilized to assist students understand and experience the issues surrounding cross-cultural business communications. Student groups are set the task of constructing short (5-10) minute role-plays to illustrate cultural communication styles and values. Groups are assigned two different cultures to research, with the role-play focused on an initial business meeting between individuals from those cultures. Role-plays are then "acted out" in a class fishbowl, with observers identifying specific cultural features of the communication. The activity's design allows it to be easily tailored to varying class sizes, or incorporated into assessment pieces and examinations.