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Norming Of Student Evaluations Of Instruction: Impact Of Non-Instructional Factors, Satish Nargundkar, Milind Shrikhande

Managerial Sciences Faculty Publications

Student Evaluations of Instruction (SEIs) from about 6000 sections over four years representing over 100,000 students at the college of business at a large public university are analyzed, to study the impact of non-instructional factors on student ratings. Administrative factors like semester, time of day, location, and instructor attributes like gender and rank are studied. The combined impact of all the non-instructional factors studied is statistically significant. Our study has practical implications for administrators who use SEIs to evaluate faculty performance. SEI scores reflect some inherent biases due to non-instructional factors. Appropriate norming procedures can compensate for such biases, ensuring …