Education Commons^™

The Glass Jaw. The Presence Of Incivility, Conflict, And Bullying In Disempowering Workplaces: A Study Of Middle-Level Managers In Heis, Maria Esther Caratini Prado

Electronic Theses and Dissertations

Middle-level managers at HEIs experience stress-related conflicts that include incivility and bullying. There is a gap in the literature regarding middle-level managers’ contributions to improving interpersonal relationships in the workplace and the type of conflict-management training most suited to middle-level managers in HEIs when incivility, conflict, and bullying are present. This qualitative design study sought to understand conflict management from the perspective of HEI middle-level managers within the manager-to-subordinate relationship. The study examined the lived experiences of 10 HEI middle-level managers with coded data revealing four overall themes: structural challenges, sources of conflict, conflict training, and managing conflict. The results …

Undergraduate Classroom Incivility From The Faculty Perspective, Erin M. Bunton

Educational Leadership & Workforce Development Theses & Dissertations

Classroom disruption, more recently referred to as civility, changes the in-person classroom experience. This study investigated the impact of gender, race, age, and teaching experience on faculty perceptions of classroom incivility.

Faculty at a large, public institution in the Southeastern United States participated in the research for this study. Hierarchical multiple regression was used to understand the relationship between the demographic variables of the participants and their perception of classroom incivility.

Study findings yielded significant results, with positive relationships between the demographic variables and perception of classroom incivility. Limitations and implications for future research are discussed.

Faculty Perceptions Of Online Student Disruptive Behavior, Kenneth J. Posner

USF Tampa Graduate Theses and Dissertations

Limited research and literature address online student disruptive behavior and the effectiveness of conflict management strategies to address these inappropriate behaviors. Through expanded offerings of online education, higher education institutions need to prepare strategically and intentionally for increased instances of online student disruptive behavior. This research study developed and administered an online survey to obtain quantitative and qualitative data. Utilizing the Qualtrics Research Suite and the Statistical Package for the Social Sciences (SPSS) for quantitative data analysis and MAXQDA for coding the qualitative data this research study examined five research questions identifying online student disruptive behaviors, observed frequencies, and effective …

Perceptions Of Incivility In Nursing Education: A Survey Of Associate And Baccalaureate Program Nursing Students, Kim Elaine Young Vickous

Dissertations

This study explored differences of nursing students’ perceptions of student and faculty incivility, measured using the Incivility in Nursing Education survey, across semesters and between Associate and Baccalaureate of Science nursing students. A sample of 262 Associate and Baccalaureate of Science nursing program students enrolled in second, third, and fourth semesters from a state university located in the mid-south participated in the study. Descriptive statistics, Analysis of Variance, and Independent t-tests were conducted to examine the research questions. These questions explored what student and faculty behaviors were perceived as uncivil and most frequently occurring (disruptive and threatening) uncivil behavior in …

A Comparative Study Of Undergraduate Upperclassmen Students' Perceptions Of Student And Faculty Incivility In Three Academic Disciplines: Nursing, Education, And Business, Rebecca Wagner

Doctoral Dissertations and Projects

Incivility, defined as rude, discourteous, and disrespectful behavior, in higher education and in nursing education, is a growing problem and concern as it affects the college learning environment and professional preparation for the workplace. Healthcare institutions and accreditation bodies require interventional actions to address the prevalence of incivility in healthcare, nursing practice specifically, and in nursing education as a precursor to the professional workplace. The purpose of this causal comparative study was to explore Heider's attribution theory using the Incivility in Higher Education (IHE) survey to compare undergraduate upperclassmen students' perceptions of student and faculty incivility among the three academic …

A Phenomenological Study Of University Faculty Experiences With Disruptive Undergraduate Students In A Face-To-Face Classroom Or Laboratory Setting, Anne Marie Gillespie

Dissertations

Behavioral review teams on university campuses have become the standard since the shootings at Virginia Tech and Northern Illinois University. An institutional assumption is that faculty members will make referrals to these specialized teams when encountering disruptive students within their classrooms. Unknown is what actions faculty members actually take when faced with disruptive students in the classroom. This phenomenological study captures the experiences of faculty members with disruptive undergraduate students in face-to-face university classroom or laboratories.

All of the participants in the study described experiences with disruptive undergraduate students. Three female and three male faculty members, split evenly between tenured/tenure …