The Glass Jaw. The Presence Of Incivility, Conflict, And Bullying In Disempowering Workplaces: A Study Of Middle-Level Managers In Heis, Maria Esther Caratini Prado

Electronic Theses and Dissertations

Middle-level managers at HEIs experience stress-related conflicts that include incivility and bullying. There is a gap in the literature regarding middle-level managers’ contributions to improving interpersonal relationships in the workplace and the type of conflict-management training most suited to middle-level managers in HEIs when incivility, conflict, and bullying are present. This qualitative design study sought to understand conflict management from the perspective of HEI middle-level managers within the manager-to-subordinate relationship. The study examined the lived experiences of 10 HEI middle-level managers with coded data revealing four overall themes: structural challenges, sources of conflict, conflict training, and managing conflict. The results …

A Qualitative Study Of The Effects Of Teacher-Coach Role Conflict, James Guinn Iii

Electronic Theses and Dissertations

Abstract

The problem addressed in this study was how the multiple responsibilities of being a teacher and a coach create role conflict for individuals in the teacher-coach (TC) profession. This role conflict causes burnout, exhaustion, and turnover among teacher/coaches. Resolving this problem is critical due to the amount of influence teacher/coaches have upon their student-athletes. The purpose of this study was to identify causes of teacher-coach role conflict and to identify possible solutions to the problem. Research was conducted through qualitative interviews with active male Texas high school football teacher-coaches in order to address the conflicting literature regarding the workability …