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Competencies For Financial Aid Officers: A Competency Model For Professional Development, Michael Neil Woolf May 2012

Competencies For Financial Aid Officers: A Competency Model For Professional Development, Michael Neil Woolf

UNLV Theses, Dissertations, Professional Papers, and Capstones

Financial aid officers play a vital role in assisting prospective and current college students in enrolling and graduating from college. This study explores the competencies that financial aid officers need to be successful in their jobs. A survey of thirty competencies was distributed to 508 practicing financial aid officers in the Western United States, with 135 returned. Respondents were asked to rate the 30 job competencies for their relative importance and frequency of use.

Using factor analysis as the primary method of analysis, this study establishes a job competency model that financial aid officers can use in various aspects related …