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Student Counseling and Personnel Services

UNF Graduate Theses and Dissertations

Theses/Dissertations

2014

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The Impact Of Student Support Services On Academic Success At A Select Historically Black College And University, Andrea Marie Cummings Jan 2014

The Impact Of Student Support Services On Academic Success At A Select Historically Black College And University, Andrea Marie Cummings

UNF Graduate Theses and Dissertations

The purpose of this study was to determine and examine the impact of student support services (SSS) on academic success at a historically black college. The study was grounded in the theoretical framework of Astin’s Input-Environment-Outcome Model (IEO), Scholssberg’s theory of marginality, holistic theory , facilitation theory, and the theory of sensory simulation (Dunn, 2002; Anderson et. al., 2011; Dennick, 2014 and Pritchard, 2013)

A mixed method approach was used to quantify and explicate triangulated data, which included the N-LSSI survey, archival data, and focus group interviews. The N-LSSI survey used a 7-point Likert Scale, and students from The College …