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Social and Behavioral Sciences

University of the Pacific Theses and Dissertations

Theses/Dissertations

Design Thinking

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Empowerment By Design: Classroom Innovation And Inquiry Through Design Thinking And Action Research, Cory Rayala Jan 2022

Empowerment By Design: Classroom Innovation And Inquiry Through Design Thinking And Action Research, Cory Rayala

University of the Pacific Theses and Dissertations

Increasingly standardized and assessment-driven educational systems are failing to meet the needs of many students, replacing their love of learning with a fear of failure. Importantly, the fear of failure is a common mindset of not only students but also teachers, administrators, and policymakers. This qualitative, action research study is situated in a design thinking/growth mindset conceptual theory that posits that the design thinking process can serve as a meaningful growth mindset opportunity for teachers and students. The prototyping mindset inherent in design thinking may mitigate the fear of failure by focusing on rapid iteration rather than striving for perfection. …


Innovation Within Regulations: Gaining Insight On Cultivating Employee-Led Innovation In California Public-Sector Organizations, Rebecca N. Franklin Jan 2020

Innovation Within Regulations: Gaining Insight On Cultivating Employee-Led Innovation In California Public-Sector Organizations, Rebecca N. Franklin

University of the Pacific Theses and Dissertations

The inquiry concerned gaining insights into environmental elements needed within California public-sector organizations to increase employees’ willingness to share innovative ideas. Although research exists regarding the need for service innovation and employees as fruitful sources of innovative ideas, there have been limited studies concerning public-sector organizations and the best method to solicit employee ideas. The data collection for this qualitative research study consisted of a series of interviews with front-line, non-supervisory civil servants. The results provide insights and information on how public-sector organizations may foster a culture that promotes and encourages employee-led innovation. The themes that emerged were (a) transparency …


Designing Leadership: Using Design Thinking To Create, Practices, And Implement A Formal Leadership Development Program, Jon Samuel Wedding Jan 2020

Designing Leadership: Using Design Thinking To Create, Practices, And Implement A Formal Leadership Development Program, Jon Samuel Wedding

University of the Pacific Theses and Dissertations

The purpose of this study is to examine what happens when design thinking is used to create a leadership development program, increase leadership competencies, and participants perceptions of design thinking. This study uses action research to examine the experiences and design thinking to create a leadership program in a formal hierarchical. This study collected data during a two-cycle action research process. The findings from this study revealed that design thinking can be used to create a formal leadership development program. The ability to use design thinking’s human centered design can also help increase the leadership competencies of trust and collaborations. …