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Social and Behavioral Sciences

UMass Global

Dissertations

2022

Exemplary Superintendents

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Heart-Led Behaviors Of Exemplary Unified School District Superintendents, Sepideh Yeoh Mar 2022

Heart-Led Behaviors Of Exemplary Unified School District Superintendents, Sepideh Yeoh

Dissertations

Purpose: The purpose of this phenomenological study was to describe how exemplary K-12 school district superintendents lead from the heart using Mark Crowley’s four principles (building a highly engaged team, connecting on a personal level, maximizing employee potential, and valuing and honoring achievements) to accomplish extraordinary results in their organizations.

Methodology: This study utilized a qualitative phenomenological inquiry methodology to study the behaviors of eight exemplary K-12 school district superintendents in Southern California. Open-ended semistructured interviews were conducted utilizing a virtual platform. Responses from interviews in conjunction with observations and appropriate artifacts including, meeting agendas, memos, and newsletters provided …