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Quality Matters: Using A Peer-Review Process To Create A Cohesive Multi-Campus Library Online Instruction Program, Stephanie Jacobs, Maryellen Nash, Theresa Burress, Kaya Van Beynen
Quality Matters: Using A Peer-Review Process To Create A Cohesive Multi-Campus Library Online Instruction Program, Stephanie Jacobs, Maryellen Nash, Theresa Burress, Kaya Van Beynen
Communications in Information Literacy
Librarians within a newly combined, multi-campus research and instruction department undertook a large-scale peer review of their online instruction program and materials. This collaborative assessment project sought to unite three library departments with a cohesive vision for self-guided online library instruction while establishing consistent quality standards and building a shared sense of ownership and accomplishment. These goals were achieved through a collaborative assessment of online instructional modules that included the development of a novel rubric based on the Quality Matters Course Design Standards. This article reports on that ongoing journey, as well as the goals, challenges, and outcomes of the …