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The Incidence And Impact Of Workplace Incivility: A Quantitative Study Comparing Public University Staff Member Experiences In The Northeast, Tracy St. Pierre
The Incidence And Impact Of Workplace Incivility: A Quantitative Study Comparing Public University Staff Member Experiences In The Northeast, Tracy St. Pierre
Thinking Matters Symposium Archive
Workplace Incivility (WI) is a construct similar to sexual harassment or bullying - it is unwanted behavior and can cause negative emotions for those who experience it. However, it lacks a clear definition or legal repercussions that have been established for sexual harassment and bullying. Thus, incivility is able to thrive in the workplace with little intervention and can create adverse consequences for employees and the organization. Several studies demonstrate that up to 96% of employees have experienced WI (Porath & Pearson, 2010, p.64). Employees who experience WI reduce their work effort and decrease productivity by “venting” to co-workers (Cortina …