Education Commons^™

Developing Numeracy And Problem-Solving Skills By Overcoming Learning Bottlenecks, Anita Lee-Post

Marketing & Supply Chain Faculty Publications

Purpose The purpose of this paper is to present an educational approach to elevating problem-solving and numeracy competencies of business undergraduates to meet workplace demand. The approach is grounded in the theory of constraints following the Decoding the Discipline model. The authors investigated a cognitive bottleneck involving problem modeling and an affective bottleneck concerning low self-efficacy of numeracy and designed specific interventions to address both bottlenecks simultaneously. The authors implemented the proposed approach in an introductory level analytics course in business operations.

Design/methodology/approachThe authors use an empirical study to evaluate the effectiveness of the proposed approach in addressing deficiency in …