Education Commons^™

Students' Perceptions Of Professional Short-Messaging Education In Undergraduate Courses, Seth S. Frei, Allison M. Alford, Ashly B. Smith

Journal of Communication Pedagogy

The popularity of short-messaging formats, like text and chat, is on the rise in the workplace with many employees preferring this style over long-form options like email. While many businesses expect employees to communicate using short messages, students may be ill-equipped to effectively use these methods due to a lack of formal training. This study sets out to understand students’ experience, confidence, and education related to professional short messaging. Results indicate a correlation between confidence and experience levels in writing text and chat messages. Further, the participants who indicated they had training on writing short messages, indicated they learned it …

A Pen, A Pencil, Or A Keyboard: Writing Center Tutors’ Perceptions, Mirta Ramirez-Espinola

Teaching/Writing: The Journal of Writing Teacher Education

A Pen, A Pencil, or a Keyboard: Online Writing Center Tutors’ Perceptions

Author, Adjunct Faculty, Grand Canyon University

Abstract

Writing can be challenging for some students, even those who have graduated high school and are moving forward to higher learning. Thus, an idea about students and writing support led to a study about writing centers and the individuals responsible for supporting struggling writers. This qualitative case study explored the tutors’ perceptions of online writing tutoring and investigated how tutors perceive their work using both asynchronous and synchronous online tutoring modes at a 4-year university. Though the writing center participating in …