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Introducing Mandatory Training Systems? Investigating The Implementation Of Compulsory Pre-Site Construction Training, Llandis Barratt-Pugh, Susanne Bahn
Introducing Mandatory Training Systems? Investigating The Implementation Of Compulsory Pre-Site Construction Training, Llandis Barratt-Pugh, Susanne Bahn
Llandis Barratt-Pugh
There can be no more effective learning than that achieved by training systems to reduce death and injury. In such cases the imposition of a mandatory course would appear justifiable, especially where there is a history of unfortunate incidents and current rapid workforce growth. Installing learning as an imperative within a vibrant industry requires considerable negotiation between stakeholders to turn evidence into policy, industry intent, regulatory curriculum and subsequent workplace practice. This paper reflects back and reviews the introduction of such training within the construction industry in Western Australia as it adapts to the additional pressures of the development boom. …
Determining Industry Response To The Construction Induction Training In Wa, Susanne Bahn, Llandis Barratt-Pugh
Determining Industry Response To The Construction Induction Training In Wa, Susanne Bahn, Llandis Barratt-Pugh
Llandis Barratt-Pugh
This paper presents the results of a 2010 study on the effectiveness of the Construction Induction Training in Western Australia (previously known as the “Blue Card”). The findings indicate that the commercial construction sector values the development of the Construction Induction Training, are supportive of the mandatory nature of the training and believe that the training has not only increased their personal safety awareness but has contributed to a positive improvement in the safety culture on construction worksites. There was strong support for a refresher Construction Induction Training course on a regular basis to inform workers of legislation changes and …
Factor Structure Of The Chinese Service Quality Assessment Scale, Siu-Yin Cheung, Eddie Lam, Jia-Wen Shao, Jennifer Mak
Factor Structure Of The Chinese Service Quality Assessment Scale, Siu-Yin Cheung, Eddie Lam, Jia-Wen Shao, Jennifer Mak
Jennifer Y Mak
The quality of service has been the major subject of interest for business and academia. The aims of this study were to investigate the service quality of fitness clubs in Hong Kong and Guangzhou and to examine the underlying factor structure of the Service Quality Assessment Scale (SQAS; Lam, Zhang, & Jensen, 2005) in the Chinese context.