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Assessing The Effectiveness Of A Chatbot Workshop As Experiential Teaching And Learning Tool To Engage Undergraduate Students, Kyong Jin Shim, Thomas Menkhoff, Ying Qian Teo, Clement Shi Qi Ong
Assessing The Effectiveness Of A Chatbot Workshop As Experiential Teaching And Learning Tool To Engage Undergraduate Students, Kyong Jin Shim, Thomas Menkhoff, Ying Qian Teo, Clement Shi Qi Ong
Research Collection School Of Computing and Information Systems
In this paper, we empirically examine and assess the effectiveness of a chatbot workshop as experiential teaching and learning tool to engage undergraduate students enrolled in an elective course “Doing Business with A.I.” in the Lee Kong Chian School of Business (LKCSB) at Singapore Management University. The chatbot workshop provides non-STEM students with an opportunity to acquire basic skills to build a chatbot prototype using the ‘Dialogflow’ program. The workshop and the experiential learning activity are designed to impart conversation and user-centric design know how and know why to students. A key didactical aspect which informs the design and flow …
Engaging Students Through Conversational Chatbots And Digital Content: A Climate Action Perspective., Thomas Menkhoff, Benjamin Gan
Engaging Students Through Conversational Chatbots And Digital Content: A Climate Action Perspective., Thomas Menkhoff, Benjamin Gan
Research Collection Lee Kong Chian School Of Business
In this case study, we report experiences deploying a conversational chatbot as a pre-class and post-class engagement tool for undergraduate students enrolled in sustainability-related courses aimed at educating them about the severity of climate change and the importance of climate action by offsetting one’s carbon footprint (e.g, by planting trees or mangroves in SEA). The intitiative supports the university’s sustainability efforts in general and our new sustainability major in particular aimed at helping students to achieve sustainability-related learning outcomes with reference to climate change and climate action (SDG 13), one of the 17 Sustainable Development Goals established by the United …
Cold Calls To Enhance Class Participation And Student Engagement, Manoj Thulasidas, Aldy Gunawan
Cold Calls To Enhance Class Participation And Student Engagement, Manoj Thulasidas, Aldy Gunawan
Research Collection School Of Computing and Information Systems
The question whether cold calls increase student engagement in the classroom has not been conclusively answered in the literature. This study describes the automated system to implement unbiased, randomized cold calling by posing a question, allowing all students to think first and then calling on a particular student to respond. Since we already have a measure of the level of student engagement as the self-reported classparticipation entries from the students, its correlation to cold calling is also further studied. The results show that there is a statistically significant increase in the class participation reported, and therefore in student engagement, in …
An Intelligent Platform With Automatic Assessment And Engagement Features For Active Online Discussions, Michelle L. F. Cheong, Yun-Chen Chen, Bing Tian Dai
An Intelligent Platform With Automatic Assessment And Engagement Features For Active Online Discussions, Michelle L. F. Cheong, Yun-Chen Chen, Bing Tian Dai
Research Collection School Of Computing and Information Systems
In a universitycontext, discussion forums are mostly available in Learning and ManagementSystems (LMS) but are often ineffective in encouraging participation due topoorly designed user interface and the lack of motivating factors toparticipate. Our integrated platform with the Telegram mobile app and aweb-based forum, is capable of automatic thoughtfulness assessment of questionsand answers posted, using text mining and Natural Language Processing (NLP)methodologies. We trained and applied the Random Forest algorithm to provideinstant thoughtfulness score prediction for the new posts contributed by thestudents, and prompted the students to improve on their posts, thereby invokingdeeper thinking resulting in better quality contributions. In addition, …