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Item Development And Psychometric Testing Of Work Stress Scale, Andhita Ramadhania Pristiawati, Laura Francisca Sudarnoto, Angela Oktavia Suryani

International Conference on Assessment and Learning (ICAL)

In 2020, the COVID-19 pandemic demanded employees work from home (Ishak & Mangundjaya, 2020). The work-from-home regulation provides several advantages, including high work flexibility. However, this regulation also creates excessive workloads and requires employees to work overtime due to various challenges from superiors with short deadlines. This situation encouraged researchers to develop an accurate psychological scale to identify the employees/ working stress. The scale comprised physical and mental individual responses to managing their uncomfortable work environment. It consists of 48 items measuring four dimensions: role overload, role conflict, role ambiguity, and role responsibility. The participants responded to the items by …