Education Commons^™

Silos In Higher Education Institutions: Shifting From Organizational Phenomena To A Practical Framework For Equitable Decision-Making, Mandi Sue Mizuta

Dissertations and Theses

As higher education has evolved, administrative and support functions have become more stratified and specialized, creating institutions with complex and compartmentalized organizational structures known as silos. These silos have a detrimental impact on institutions, employees, and ultimately the student stakeholders that they serve. Silos within higher education administration support services are readily acknowledged anecdotally; however, robust research to describe this phenomenon and actionable resources to address it are lacking. This multi-paper dissertation explores the theoretical implications and practical applications for using collaborative, intentional approaches to address what is argued to be at its core is a matter of equity. The …