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Full-Text Articles in Education
Effects Of A Hospital-Wide Physician Communication Skills Training Workshop On Self-Efficacy, Attitudes And Behavior, Minna Saslaw, Dana R. Sirota, Deborah P. Jones, Marcy Rosenbaum, Steven Kaplan
Effects Of A Hospital-Wide Physician Communication Skills Training Workshop On Self-Efficacy, Attitudes And Behavior, Minna Saslaw, Dana R. Sirota, Deborah P. Jones, Marcy Rosenbaum, Steven Kaplan
Patient Experience Journal
Hospital systems interested in improving patient experience and physician engagement may look to physician communication skills training (CST) as a means of improving both. This study examines a 7.5-hour, multi-specialty, hospital-wide physician CST workshop in a large academic hospital system and its effects on participants’ self-efficacy, attitudes, and behaviors related to communicating with patients. Data was gathered from October 2014 through June 2016 through a web-based questionnaire sent to participants 6-weeks post-workshop which focused on skills taught in the course, attitudes toward communication training, and provider behaviors when communicating with patients. Along with demographic questions, a ten question retrospective pre-post …
Dialogic Ethics: Leadership And The Face Of The Other, Karen Lollar
Dialogic Ethics: Leadership And The Face Of The Other, Karen Lollar
Journal of the Association for Communication Administration
Foundational to a relational ethic is the belief that healthy human existence requires respect for others, respect that does not work to reduce their otherness to the sameness that is familiar. It is not enough that the face of another person arouses awareness. What pragmatic action does it require? This article explores the application of a Levinasian ethic on day-to-day practice in the academy. Weaving together short vignettes from daily work practice with principles of ethics from Emmanuel Levinas (1969, 1997), the author concludes with a vision of the possibility of creating a dwelling place based on dialogic ethics as …