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Full-Text Articles in Education
Universal Design For Belonging: Living And Working With Diverse Personal Names, Karen E. Pennesi
Universal Design For Belonging: Living And Working With Diverse Personal Names, Karen E. Pennesi
Anthropology Publications
There is great diversity in the names and naming practices of Canada’s population due to the multiple languages and cultures from which names and name-givers originate. While this diversity means that everyone encounters unfamiliar names, institutional agents who work with the public are continually challenged when attempting to determine a name’s correct pronunciation, spelling, structure and gender. Drawing from over a hundred interviews in London (Ontario) and Montréal (Québec), as well as other published accounts, I outline strategies used by institutional agents to manage name diversity within the constraints of their work tasks. I explain how concern with saving face …
The D.B. Weldon Library's Instruction Portfolio: A Grassroots, Team-Based Approach, Kim Mcphee, Melanie Mills, Marg Sloan
The D.B. Weldon Library's Instruction Portfolio: A Grassroots, Team-Based Approach, Kim Mcphee, Melanie Mills, Marg Sloan
Western Libraries Presentations
In an effort to address ever-shifting staffing levels and evolving service demands, staff in the Research & Instructional Services department of The D.B. Weldon Library at Western University developed and implemented a new and strategic approach to structuring their work. The ‘Portfolio Model’ provides a framework for organizing the primary functions of the department - collections, instruction and reference - while at the same time preserving liaison at its core. Through a close examination of this grassroots effort and in particular, the achievements realized and challenges faced by the team of librarians and library assistants who together comprise the ‘Instruction …