Education Commons^™

What Does It Mean To Follow? An Exploration Of A Followership Profile In Hospitality And Tourism, Cynthia S. Deale, Donald G. Schoffstall, Eric Adam Brown

Eric A. Brown

Although leadership has received considerable attention from many scholars, much less research has focused on those who follow leaders; yet, followers contribute much to the success of an organization. This study explored the followership profiles of stakeholders in hospitality and tourism education. The findings summarize the followership dimensions of a sample of hospitality students, educators, and industry professionals. For each of the five followership dimensions the mean scores for industry professionals were rated higher when compared with students and educators, with courage to participate in transformation being the highest rated among all three groups. Implications for hospitality education are presented.

Teaching Mindfulness For The Self-Care And Well-Being Of Student Affairs Professionals, Monica G. Burke, Lacretia Dye, Aaron W. Hughey

Lacretia Dye

The demands and expectations placed on student affairs professionals can lead to stress, burnout, a lack of work-life balance, and decreased job satisfactions. Accordingly, it could be beneficial to teach graduate students and professionals in student affairs graduate preparation program how to use self-care practices focusing on mindfulness. This mixed method study examined the perceptions of graduate students in a student affairs graduate preparation program regarding mindfulness training in increasing self-care, awareness, and coping strategies.

The Journey From Data To Qualitative Inductive Paper: Who Helps And How?, Špela Trefalt, Marya Besharov

Marya Besharov

How do qualitative inductive researchers move from raw data to publishable paper? Existing scholarly resources focus on how to analyze data more deeply and write it up to make a compelling contribution. Much less discussed but also critical is how researchers enlist others in the journey from data to paper – even when they are single authors of their work. Our chapter uncovers qualitative researchers’ helpers and the types of help they provide. Drawing on data from detailed accounts of single authored qualitative, inductive studies, we explain the role of qualitative and quantitative scholars, peers and hired professionals, field informants …

Seeing The Forest (And Your Tree): Envisioning Motivation And Performance In Work Design, Karen Eboch

Karen Eboch

Behavioral operations management explores the interaction of human behaviors and operational systems and processes. ....Specifically, the study of behavioral operations management has the goal of identifying ways in which human psychology and sociological phenomena impact operational performance, as well as identifying the ways in which operations policies impact such behavior. The learning activity in focus in this chapter is designed to help develop an understanding of job design and process improvements by drawing from personal experience and observation. Concepts related to work and process flows are integrated across a range of areas within Operations Management (OM) including quality, lean systems, …

Creating A Stem Identity: Investment With Return, Janet Callahan, Patricia Pyke, Susan Shadle, R. Eric Landrum

R. Eric Landrum

The Leap Model: Perceptions Of Emergency Service Leaders Of Legitimacy, R. Jeffery Maxfield, John Fisher

Dr. John R. Fisher

This study adds to the qualitative data showing how leaders in the emergency services perceive legitimacy and the bases of power. The study examines the perception of leaders and their perspective on why subordinates view their leader as legitimate and/or authentic. Two definitions of legitimacy are presented: the traditional viewpoint of French and Raven (1959) associating legitimate power “with having status or formal job authority” and the other proposed by Maxfield (2012) in the LEAP leadership model basing legitimacy or authenticity more on the characteristics and skills leaders bring to their positions. Emergency service students interviewed leaders in their career …

Mirror As Prism, Kenneth Fox

Kenneth H Fox

As cooperative private international dispute resolution practices become increasingly common, it is tempting for conflict practitioners to assume that the human relations insights, skills, and practices that worked well for them at home will be equally effective (and appropriate) in an international, cross-cultural environment. Attending to the human dimension of conflict and interaction should be a central part of global negotiation and dispute resolution practice.

This Essay focuses on two dimensions of reflective and reflexive practice. It first discusses the nature of reflection-on-action and reflection-in-action from a modernist (“reflective”) and postmodern (“reflexive”) perspective. It then examines how engaging with practice …

Sustainability Through Profitability: The Triple Bottom Line, Connie I. Reimers-Hild

Connie I Reimers-Hild, PhD, CPC

Today’s highly competitive, globalized world requires organizations and businesses to think differently about how they are going to stay in business. Businesses can no longer afford to focus on profits as their sole purpose for existence. Organizations must instead think about the “Triple Bottom Line” and its implications for their ability to grow their brand, customer loyalty and profits.

Six Questions For Entrepreneurial Leadership And Innovation In Distance Education, Connie Reimers-Hild, James King

Connie I Reimers-Hild, PhD, CPC

Institutions offering distance education courses and programs may benefit by encouraging administrators, faculty, staff and students to be more entrepreneurial. Organizational cultures designed to support this type of environment are characterized by entrepreneurial leadership, innovation and change. This article provides information on how distance education institutions can incorporate entrepreneurial leadership and innovation into their organizations. Six questions for administrators of distance education to consider are presented in an effort to provoke discussion and thought on the importance of incorporating entrepreneurial leadership and innovation throughout distance education organizations.

An Entrepreneurial Approach To Career Development, Connie I. Reimers-Hild

Connie I Reimers-Hild, PhD, CPC

This article explains how people can use an entrepreneurial approach to career development in and effort to advance their careers and employment opportunities.

Leadership And Innovation Program, Connie Reimers-Hild

Connie I Reimers-Hild, PhD, CPC

No abstract provided.

Can We Fix It? Yes We Can!: Daring To Care About Teaching In A Multicultural Classroom, Amy Kenworthy, George Hrivnak, Louise Mulligan

George Hrivnak

No abstract provided.

Two-Tiered Faculty Systems And Organizational Outcomes, Pamela S. Tolbert

Pamela S Tolbert

[Excerpt] In this chapter, I present a case study of a department at a large research university in which the use of non-tenured faculty increased dramatically over three decades. I begin by examining the historical sources of the expansion. I describe the arrangements that were implemented to resolve these problems. These arrangements exemplify many of the “best management practices” for non-tenure-track faculty mentioned earlier. Based on discussions with non-tenure-track and tenure-track department members and university administrators, I assess the effectiveness of these employment arrangements in resolving problems and the general consequences for the department of having a large contingent of …

Adventure Racing And Organizational Behavior: Using Eco Challenge Video Clips To Stimulate Learning, Amy Kenworthy-U'Ren, Anthony Erickson

Amy L. Kenworthy

In this article, the Eco Challenge race video is presented as a teaching tool for facilitating theory-based discussion and application in organizational behavior (OB) courses. Before discussing the intricacies of the video series itself, the authors present a pedagogically based rationale for using reality TV-based video segments in a classroom setting. They then describe the Eco Challenge race series, with an overview of how it is used to facilitate application of course concepts, encourage attention and interest in the course, and provide a frame of reference for other experiential activities and assessment in the course. Readers are encouraged to use …

Institutional Environments And Resource Dependence: Sources Of Administrative Structure In Institutions Of Higher Education, Pamela S. Tolbert

Pamela S Tolbert

Two theoretical perspectives are combined to explain the pattern of administrative offices in public and private institutions of higher education. The first perspective, resource dependence, is used to show that the need to ensure a stable flow of resources from external sources of support partially determines administrative differentiation. The second perspective, institutionalization, emphasizes the common understandings and social definitions of organizational behavior and structure considered appropriate and nonproblematic and suggests conditions under which dependency will and will not predict the number of administrative offices that manage funding relations. The results of the analyses indicate that dependence on nontraditional sources of …

Information Workers In The Academy: The Case Of Librarians And Archivists At The University Of Western Ontario, Melanie Mills

Melanie Mills

For much of its history, the organizational culture for academic librarians and archivists at The University of Western Ontario was primarily a culture of the practitioner. While librarians and archivists supported teaching, research and service at Western, they did not directly engage in it. As a result of grassroots efforts undertaken by members of Western’s academic community in the mid-2000s however, the potential contributions of information workers to the teaching, research and service mandate of University began to garner recognition. Born out of this collective awakening, a successful union drive and shortly thereafter an inaugural Collective Agreement for The University …

Library Sector Leadership: Bridging Theory And Practice, Melanie Mills, Charlotte Innerd

Melanie Mills

Explore the issue of leadership in libraries with one current student and one graduate of The University of Victoria's Professional Graduate Certificate in Library Sector Leadership. Looking specifically at Kouzes and Posner's 'Five Practices of Exemplary Leaders' and Quinn et al.'s 'Competing Values Framework', we hope to share our own discoveries and insights and add to the important discussion of leadership in Libraries.

Technological Iatrogenesis: The Manifestation Of Inadequate Organizational Planning And The Integration Of Health Information Technology., Patrick Albert Palmieri

Patrick Albert Palmieri

The Institute of Medicine (IOM) views Health Information Technology (HIT) as an essential organizational prerequisite for the delivery of safe, reliable, and cost effective health services. However, HIT presents the proverbial double-edged sword in generating solutions to improve system performance while facilitating the genesis of novel iatrogenic problems. Incongruent organizational processes give rise to technological iatrogenesis or the unintended consequences to system integrity and the resulting organizational outcomes potentiated by incongruent organizational–technological interfaces. HIT is a disruptive innovation for health services organizations but remains an overlooked organizational development (OD) concern. Recognizing the technology–organizational misalignments that result from HIT adoption is …

Retesting In Selection: A Meta-Analysis Of Practice Effects For Tests Of Cognitive Ability, John P. Hausknecht, Jane A. Halpert, Nicole T. Di Paolo, Meghan O. Moriarty Gerrard

John Hausknecht

Previous studies indicate that as many as 25-50% of applicants in organizational and educational settings are retested with measures of cognitive ability. Researchers have shown that practice effects are found across measurement occasions such that scores improve when these applicants retest. This study uses meta-analysis to summarize the results of 50 studies of practice effects for tests of cognitive ability. Results from 107 samples and 134,436 participants revealed an adjusted overall effect size of .26. Moderator analyses indicated that effects were larger when practice was accompanied by test coaching, and when identical forms were used. Additional research is needed to …

Safety Culture As A Contemporary Healthcare Construct: Theoretical Review And Research Assessment, Patrick Albert Palmieri

Patrick Albert Palmieri

GOAL. To analyze the theoretical underpinnings of safety culture and to provide an assessment about the state of safety culture research in healthcare. METHODS. First, we reviewed the concept of safety culture, including its origination, disciplinary influences, and associated theoretical tenets. By describing the literature and discussing the interchangeable use of the terms “safety attitude,” “safety climate,” and “safety culture,” we are able to present the conceptual attributes associated with safety culture and present a definition of safety culture. Then, we discuss the psychometric properties for the most widely used instruments in healthcare. The article concludes with a discussion of …

Safety Culture As A Contemporary Healthcare Construct: Theoretical Review, Research Assessment, And Translation To Human Resource Management., Patrick Albert Palmieri

Patrick Albert Palmieri

Through a number of comprehensive reviews, the Institute of Medicine (IOM) has recommended that healthcare organizations develop safety cultures in order to align delivery system processes with the workforce requirements to improve patient outcomes. Until health systems can provide safer care environments, patients remain at risk for suboptimal care and adverse outcomes. Health science researchers have begun to explore how safety cultures might act as an essential system feature to improve organizational outcomes. Since safety cultures are established via modification in employee safety perspective and work behavior, human resource professionals need to contribute to this developing organizational domain. The IOM …

Organizational Values, Social Responsibility, And Corporate Citizenship: The Case Of Nevada State College, Grace S. Thomson

Dr. Grace S. Thomson

Organizational Values, Social Responsibility, and Corporate Citizenship Organizations contribute more than products and services to the society. The generation of jobs, creation of wealth and satisfaction of needs are only a portion of the influence that organizations have in a community. Likewise, organizations are increasingly engaging in social responsible initiatives to respond to the concerns of their various stakeholders (Aguilera, Rupp, Williams, & Ganapathi, 2007). Organizations with a genuine interest for social responsibility and citizenship possess value systems that articulate and integrate these social motives into their corporate strategy (Graber & Kilpatrick, 2008). Higher education institutions in the United States …

Retesting In Selection: A Meta-Analysis Of Practice Effects For Tests Of Cognitive Ability, John P. Hausknecht, Jane A. Halpert, Nicole T. Di Paolo, Meghan O. Moriarty Gerrard

Jane Halpert

Previous studies indicate that as many as 25-50% of applicants in organizational and educational settings are retested with measures of cognitive ability. Researchers have shown that practice effects are found across measurement occasions such that scores improve when these applicants retest. This study uses meta-analysis to summarize the results of 50 studies of practice effects for tests of cognitive ability. Results from 107 samples and 134,436 participants revealed an adjusted overall effect size of .26. Moderator analyses indicated that effects were larger when practice was accompanied by test coaching, and when identical forms were used. Additional research is needed to …

Attribution Theory And Healthcare Culture: Translational Management Science Contributes A Framework To Identify The Etiology Of Punitive Clinical Environments, Patrick Albert Palmieri

Patrick Albert Palmieri

The Institute of Medicine’s seminal report, To err is human: Building a safer health system, established the national patient safety framework and initiated interest in changing the traditionally punitive healthcare culture. This paper reviews a multidisciplinary literature and offers an attribution framework to explicate the organizational processes that contribute to an industry-wide culture where clinicians are routinely blamed for adverse patient events. Attribution theory is concerned with the manner in which people explain the behaviors of others or themselves by assigning causality for events. To date, attribution theory, though well established in the management literature, has yet to be translated …

Technological Iatrogenesis: New Risks Force Heightened Management Awareness, Patrick Albert Palmieri

Patrick Albert Palmieri

Iatrogenesis is a term typically reserved to express the state of ill health or the adverse outcome resulting from a medical intervention, or lack thereof. Three types of iatrogenesis are described in the literature: clinical, social and cultural. This paper introduces a fourth type, technological iatrogenesis, or emerging errors stimulated by the infusion of technological innovations into complex healthcare systems. While health information technologies (HIT) have helped to make healthcare safer, this has also produced contemporary varieties of iatrogenic errors and events. The potential pitfalls of technological innovations and risk management solutions to address these concerns are discussed. Specifically, failure …