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The Impact Organizational Factors Have On Role Ambiguity Amongst School Social Workers, Melissa Kichura

Electronic Theses and Dissertations

The purpose of this study was to explore what organizational factors increase or decrease role ambiguity amongst school social workers. This study attempted to provide practical information for schools on the influence of specific organizational factors on role ambiguity so that they can provide a supportive work environment for school social workers and students. A cross-sectional survey design was used to provide a snapshot of the current organizational factors impacting the ambiguity of school social work roles from a sample of 73 members of the School Social Work Association of America. Some findings were not congruent with the literature. The …

Examining The Mediating Influence Of Occupational Self-Efficacy And Perceived Organizational Support On The Relationship Between Perceived Managerial Coaching Behaviors And Employee Engagement Among Higher Education Enrollment Management Professionals, William S. Carrell

Human Resource Development Theses and Dissertations

The U.S. higher education environment is characterized by significant governmental/regulatory scrutiny, increasing competition, decreasing State funding, and demands for professionals to do more with less. In this environment, managers are increasingly expected to take on functions typically associated with traditional human resource roles, in particular the training, development, and retention of employees, often with limited or no access to formalized training resources.

This study predicted that a relationship exists between the perceived managerial coaching behaviors enacted by a direct supervisor and employee engagement among manager-level employees in strategic enrollment management divisions within higher education institutions. The hypotheses predicted this relationship …