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Insurance Claims Adjuster Remote Training Initiative, Pamela Wieboldt
Insurance Claims Adjuster Remote Training Initiative, Pamela Wieboldt
Instructional Design Capstones Collection
This paper contains a full training plan initiative to correct a knowledge gap among remote marine insurance adjusters. The problem originated from a longer claims handling process among remote adjusters dealing with Maritime Law claims. In an assessment in the analyze phase this knowledge gap was confirmed. Through analysis there were three major areas of maritime law that adjusters on staff did not test well on. The modules developed will follow the theory of micro learning due to the staff members having limited time to commit to learning each day. As the employees are remote, all of the learning events …
A Grounded Theory Study Of The Ideal Components Of An Orientation For A Distance Education Doctor Of Education Program, Kristy Ann Motte
A Grounded Theory Study Of The Ideal Components Of An Orientation For A Distance Education Doctor Of Education Program, Kristy Ann Motte
Doctoral Dissertations and Projects
The purpose of this grounded theory study was to develop a model for a distance education (DE) Doctor of Education (EdD) program orientation based on the perspectives of students, non-persisters, alumni, faculty, and administrators. As students pursue a DE EdD, they must navigate a variety of stages and may require different levels of support at each stage. To develop a model that bridges the different stages of the EdD, this study sought to answer the following research questions: (a) How do DE EdD students persist in each stage of the doctoral journey? (b) How do DE EdD students integrate (socially, …
Problem-Based Learning And Information Literacy: Revising A Technical Writing Class, Kelly Diamond
Problem-Based Learning And Information Literacy: Revising A Technical Writing Class, Kelly Diamond
Faculty & Staff Scholarship
This chapter discusses the collaboration between a librarian and faculty member to revise an online technical writing course using the Association of College and Research Libraries (ACRL) Framework for Information Literacy, problem-based learning, and instructional design principles. The chapter outlines three components of course revision: 1) re-design online course to be more engaging to students as well as easier to navigate; 2) create assignments and activities to mirror actual workplace writing tasks; 3) develop research assignments focused on information literacy skills used in the workplace. Using elements from ADDIE (Analyze; Design; Develop; Implement; Evaluate) and Backward Design, the course …