Education Commons^™

Insurance Claims Adjuster Remote Training Initiative, Pamela Wieboldt

Instructional Design Capstones Collection

This paper contains a full training plan initiative to correct a knowledge gap among remote marine insurance adjusters. The problem originated from a longer claims handling process among remote adjusters dealing with Maritime Law claims. In an assessment in the analyze phase this knowledge gap was confirmed. Through analysis there were three major areas of maritime law that adjusters on staff did not test well on. The modules developed will follow the theory of micro learning due to the staff members having limited time to commit to learning each day. As the employees are remote, all of the learning events …

Factors Contributing To Student Retention In Online Learning And Recommended Strategies For Improvement: A Systematic Literature Review, Pauline S. Muljana, Tian Luo

STEMPS Faculty Publications

Aim/Purpose

This systematic literature review investigates the underlying factors that influence the gap between the popularity of online learning and its completion rate. The review scope within this paper includes an observation of possible causal aspects within the non-ideal completion rates in online learning environments and an identification of recommended strategies to increase retention rates.

Background

While online learning is increasingly popular, and the number of online students is steadily growing, student retention rates are significantly lower than those in the traditional environment. Despite the multitude of studies, many institutions are still searching for solutions for this matter.

Methodology

A …